Smail Kia

by sbhayes916 on 05/21/2018

Small Kia helped me trade my sportage in for a 7 passenger Sorento so my older kids could now take friends with them on trips and to parks. The salesmen were very helpful and the monthly payment hardly changed.

Read more

by MamaT1124NY on 12/21/2017

This was my second car from Smail Kia. These guys are the best. I love that they're not pushy sales people, they get you the vehicle you want, and for the price you can afford. They don't pressure you into buying anything and they do what they can to work with you from service to sales. I'll definitely return. To Smail.

Read more

by Tomsals on 10/25/2017

Well,was good,then got home and realized there was no floor matts.Called the sales person who took care of me,,,he BLEW ME OFF...Wouldn't return my calls (3x) ,then said they don't require them for used certified cars.Called another sleds mgr at Kia,he called me back but haven't heard anything again.Why I can't get matts for the car is unacceptable. They wanted my business and were very on the spot but apparently after the purchase u might as well be dead to them. Will someone help me on this issue? I would recommend your dealership but now I don't know.I have a bad taste.The other used Kia Sportage has matts.Even in the website in the pictures,one shows the back open and there is 4 matts in the car stacked probably when it was cleaned.

Read more

by dolfpic on 07/28/2015

I want to say thanks, Jeff Markle got us into a new Forte and we got our interest rate dropped from 18% to 5 1/2%, We love the Forte and it is a very nice ride

Read more

by redteamrules on 06/24/2015

If your looking for a Great Salesman to sell you a car look no further than Smail Kia of Greensburg and ask for James Spanbuaer. I'm a Combat vet and don't like the run around and get irradiated easily, but jim made it so easy. Painless, no pressure.

Read more

by Jimdrav on 06/09/2015

Very happy with the car and Smail Kia.. Clint Robbins is very helpful and professional. Highly satisfied with my purchase.

Read more

by hbronder on 04/02/2015

I would like thank Jason Reid for all his help and understanding he was able to get the scratch fixed on my car and it looks great couldn't be happier. He also had some other issues addressed that I had concerns about, everything seems to be great now and I'm enjoying the car. The best part of the whole experience was that they came to my work brought me a loaner and when my car was finished dropped it off to me at my house. I would defiantly buy another car there in the future, they make sure there customers satisfaction is there main priority.

Read more

by smack1963 on 12/20/2014

Had a sales event advertising up to 120% for my specific trade in. Had value of my car and what the 120% would be printed on my flyer. Jim S. told me: 1. the values were a misprint. 2. They didn't send the flyer out so they had no control of what was advertised. 3. There was no way they could even give me 100% of the value of my 2011 Kia Soul with 35,600 mile one owner Kia Soul. This was an outright SCAM to get people in. I wouldn't trust these [non-permissible content removed], it's real bait & switch false advertising scam they have going on.

Read more

by racerx710 on 06/19/2012

Went to see a car that I had found online at Smail. Placed an inquiry through they internet. Jim S. returned my call. Made an appt to go see the vehicle that evening. Drove car, had all the options we were looking for, and began to negotiate price. We then found out that our car had "a dirty car fax." It had been in two accidents prior our purchase, none of them major, where any airbags were deployed. Do to this "dirty car fax," they were offering us extreme bottom line for our trade, even though the car fax itself states, -$110 due to history. Ok, car dealers. Then over the next two hours, we negotiated a price, and were very close to a deal. We then had to get something to eat for our children, which the dealership offered us nothing, not even water, we left. I instructed Jim S. to call me if, and when we reached the numbers we discussed. He called about 20 mins later. I returned his call, he was not at the dealership, left a message. I returned his call again, at which time the sales manager answered in Jim's absence, stated he was on the road with another customer. I told the sales manager that we had a deal, and i would buy the car. He stated that he would get the final numbers with the bank, and Jim would call back tomorrow to arrange delivery of the car. Tomorrow came, and i heard nothing. waited till noon, called, left a message with the manager, as Jim S. was off that day. Called again at 2 pm, left another message. At 4:30, Jim S. called me and stated the we had a problem. He stated appearently last night as we were driving the car, a salesman from another store was already working a deal on the car, and they didn't know. Now, this may the case, but, why would you wait almost 12 hours to tell me, and then on the second day, send out all of my info to the banks, and run my credit on a car you no longer had? I know that they processed my credit, as credit monitor informed me. So, this is just underhanded, they are at least not being honest, and their dealership is TOTALLY disorganized. I think they found another buyer, got a better deal from them, and sold the car out from under me. I would avoid this dealer.

Read more