Bergey's Chevrolet

by COFFEEPLZ on 04/01/2024

Very courteous and professional service

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by Sarah Gibbon on 08/12/2021

Bergey Chevrolet was quick to notify me regarding the bubbling paint on the hood of my 2018 Chevrolet Equinox. Joanna Bergey was quick to act in finding a resolution to this problem. She did not give up, taking this matter higher in order to fix this problem! I'm greatly appreciative of the service that will be given to my Equinox, as this is a factory defect.

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by Sarah Gibbon on 08/03/2021

I purchased my Chevrolet Equinox, 2018, in December of 2019. The vehicle is great except a few main issues. I noticed my tires were bald after only driving the vehicle a few months. Bergey's replaced the tires, paying for two of them while I paid for the other two, being that the vehicle only had 15,000 miles on it at time of purchase. The big issue I'm having now is the paint on the front hood is bubbling in multiple spots. This will likely peel and eventually rust needing to be buffed/ painted or completely replaced. This is not acceptable for a vehicle that is only three years old. I emailed Joanna Bergey and have not heard anything from her yet. I contacted Chevy on my phone app. They said that my bumper to bumper warranty was expired at 35,000 miles, my vehicle has 40,000 miles currently. This potential rust should not be present and is a manufacturer defect and should be replaced/repaired at no charge to myself. I do not drive much on highways so I have no idea why this is happening. This issue needs to be addressed before the rust starts. I have pictures also.

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by 2016Suburban on 03/13/2021

We were smelling antifreeze when we would exit our vehicle. We called Bergeys Chevrolet Service and got an appointment right away. The issue was diagnosed and repaired in one day and we haven't noticed the odor since. Great job! Only issue is the cost, the labor to do the job eclipsed the cost of parts, but with how complicated these new vehicles are I guess the price was "fair", but I still think it was high. I'm glad I had it fixed correctly with OEM parts and Chevrolet Certified Technicians!

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by egronwaldt on 12/07/2020

I was in need of four new tires and typically buy my tires at a specialty tire retailer, but Holly at Bergey's found a great deal on a set of Goodyear tires and saved me $200.

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by Hankster88 on 10/28/2020

My recent purchase with Bergeys Chevrolet was very pleasant and fast. The whole team was very helpful. The salesman Ken Bobb did a great job.

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by DandD on 07/13/2020

First off we are from Delaware. For some reason it seems all the dealerships near us only offer vehicles loaded to the gills with "gingerbread" we don't need, or want. So, finding what we want is a time consuming effort that involves searching Chevrolet.com, Cars.com, cargurus.com and others to try to locate the perfect match. We went through this last year to locate a new Tahoe. We had to drive over 125 miles into MD to get it, but we did. This year we decided to purchase a new Camaro to replace our Jeep. We researched models, trim packages, drive trains and all other options, decided on what we wanted and then started a new search. It was no surprise we had to "drive a little to save a lot", again. We found 2, both PA dealers we knew nothing about, but liked the color of the one at Bergey's best. We filled out the contact form, received a call within minutes from Steven Tyson who was very helpful, pleasant and not pushy in any way. We decided to proceed and called the next morning to make sure it was still available and let them know we were coming up and when, because they were mostly appointments only but also working with a few walk-ins as they could, to try to keep the showroom at a minimum due to the Covid situation. After 1 1/2+ drive to the dealership we were greeted by our salesman, Tony Isabella. Tony was knowledgeable, kind and very pleasant to work with. We would recommend Tony to anyone. He got us a fair trade-in amount on the Jeep plus the advertised sales price all at once, so we made the deal. He even tossed in a swag bag of Bergey's merch goodies for both of us. Thank you Tony! Tony and Amber offered us water or coffee a couple times during our time there. Very nice of them. Ms. Bergey came over to congratulate us on our purchase and was very sweet. She seemed genuinely happy for us. Sure, it might be something she does for all customers, but there was an air of sincerity that was believable in her mannerism. It was nice of her to take the time to do so. It is something that meant a lot, after all, our business was not just buying a loaf of bread. When you spend thousands of dollars it is nice to be appreciated for your business. Lastly, we thank Patrick in financing. We have excellent credit but he was efficient and thorough covering all bases. The dealership itself was clean inside and out, including the bathroom. We were not in the parts or service departments but the exterior appearance was clean. All in all, we would give Bergey's a 5* rating in all aspects of our transaction. We appreciate and thank all involved and wish all many blessings.

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by Paboy40 on 02/09/2019

Service was performed in a timely fashion. Service advisories were excellent

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by Dtackle on 07/13/2018

Pleasant buying experience. Friendly salesman and staff. Grant did an excellent job acknowledging our needs and wants. This is our second purchase with Bergey's Chevrolet. With a salesman like Grant, I'm sure this won't be our last purchase at Bergey's

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by of000000 on 06/23/2017

I bought a car from bergeys chevy in colmar pa last year and as we were going through the payment transaction the sales man and the finance department in the room explained that it comes with free oil change and maintenance for 2 years or after 20,000 miles they even have me sign a paper that stated this but then 2 services later which was about few months later i went in to get another free oil change and they explain to me that it only for 2 services. now on the paper that i sign NOTHING STATED 2 SERVICES! as i try to explain to them the rude manager keep cutting me off and stuck to his word that it only 2 services finally i ask him to send me a paper stating this and he did by email but the paper he send was not a paper i was familiar with which meaning i never signed it nor was i ever shown it. so ill make it clare to anyone trying to buy a car AVOID BUYING IT FROM BERGEYS CHEVY IN COLMAR or else you will truely regret every second of it!

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by Kingdavid on 04/01/2017

Tony Isabella provided excellent customer service. Called and emailed appointment confirmations or changes in the availability of the car. Very knowledgeable about the car.

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by CMJOKJKMJ on 03/30/2017

Tim was the absolute best. Purchased several cars over the last 10-15 years and this was the best customer service we have experienced. Period

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by KG2016V on 02/22/2017

I was treated very well from the moment that I reached out to the dealership through their website. I was able to take a test drive when I wanted it (the car was made ready for me) and I was able to purchase the car within a very short timeframe. The one glitch that occurred, a GM service recall notice that posted the same weekend I bought my car, was handled very well by my salesperson (Grant) and the dealership. I am very happy with the dealership, and having been to quite a few dealerships over the last month I definitely feel it is one of the best in the area.

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by trhersh on 11/06/2016

This was the last time at Bergey's for my 2004 Pontiac Grand Am. I owned it for just over 12 years, and the repairs were going to cost $2000 more than the car was worth. Chuck was patient, and understood that there was a financial conversation to be had before I could move forward. I think he also understood that I was not excited about needing to give up my car. The entire process took a week, and Chuck was great. And, since I bought my new car from Bergey's, I will continue to use Bergey's service for all of my car needs. Thanks!

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by trhersh on 11/01/2016

Keith has been 'almost' selling us a car for maybe 3 years. After test drives, deep conversations about different purchasing methods, and a lot of ignored e-mails (us ignoring him), we were in a situation where we needed to make a purchase, and I knew I had to go right back to Keith. He is patient (even on the busiest day of the month!), he is clear, and he really is 'in your corner', hoping to make the customer happy. And, he did.

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by MikeSFromGA on 08/27/2016

I really enjoyed my experience with Bergey's. Everyone I dealt with there went above and beyond my expectations. I purchased by car from a different state and they made the experience very enjoyable. Ken Bobb was my salesperson and he was outstanding. He was on top of things from start to finish. One example was that he and the dealer were able to secure transportation of the vehicle from PA to GA. Although they didn't have to do this, it put my mind at easy and the vehicle arrived unbelievable fast. In fact, car arrived a day earlier and only took 2 days to be delivered! I would have never expected that! That better than Amazon!! The Driver, David Cressman was just as nice as everyone else at Bergy's. Bergey's definitely treat the customer right. I always felt like the people at Bergey's put me first from start to finish. I would DEFINITELY recommend them and would look there first for my next car!

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by bamafan6 on 07/20/2016

I brought my car in for an oil change. Mr. Ventresca, the Customer Service person I talked with,noticed that there was a recall for my car. He asked my permission for servicing the recall (he was considerate that it would take a little longer) and everything was handled fine. It saved me an extra trip for the recall service. Many dealerships would not be so proactive as Bergey's is.

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by satisfied127 on 05/17/2016

We traveled all the way from New Jersey to find the right dealership and the right deal. We were not disappointed. We were very happy with the whole experience and have already recommended Bergeys to friends and family.

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by accexec on 04/02/2016

Lito is the consummate Professional. I received the car I wanted, got all my questions answered. He even answered questions I hadn't asked yet that I should have been asking. I felt very at home with Lito and it was a pleasure to buy my brand new Impala. The biggest satisfaction for me came a few days later when I realized I was completely satisfied with my purchase and had no regrets. That was truly a first time occurrence for me in buying a car. I will recommend him to any family or friends that want to buy a car without any hesitation. I felt like he had my best interest in mind. I'm excited to own my new car and truly excited to know that I can go to Lito and buy a car and get a great experience. Thanks again Lito and I'll be buying more cars from you.

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by Slimhaven on 02/07/2016

Truly a great experience. I had not been back to their service department for about five years. I had gone over to a different auto and had not been back. Their service was always great and I missed getting the quality service and personal attention that I was used to. It hasn't changed it is still great and they even remembered me from before. I strongly recommend Bergey's Service Department you will not be disappointed.

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by Ashley64 on 06/24/2015

Some of the worst service I have ever received. It should have been a tell tale sign from the beginning since the day I went to buy my 2012 Chevy Cruze no one even attempted to approach me to try to make a sale. Then the sales person that finally helped me was one of the most unpersonable people I've ever dealt with, but I bought the car anyway since I really liked it. I've had the car for about a year and a half and it's literally been nothing but problems. I have had it taken back numerous times because the car keeps stalling out and at one point the brakes did not work when the car was in reverse. Their service department could literally care less about any of their customers safety considering when I told them about the brakes they wouldn't even take the car for another 4 days plus I had asked them to check it out previously about 2 months prior when I noticed the issue for the first time and they completely ignored me. I tried to explain to them that there was a recall for the exact problem I was having and they told me that wasn't true. Needless to say I went there and it was for the recalled part that broke again and needed to be fixed again. Then when I called about the car stalling they said it wasn't a big deal. Every time I called to have the car looked at they were extremely rude and acted like there wasn't a problem and that I didn't know what I was talking about, only to have me bring it there and have them tell me what I already knew. The Last time I took it there I wouldn't even let them perform the service considering they couldn't even get the problem straight. They literally told me it was two different problems the two different times I spoke with them. They told me the engine was misfiring but it was due to maintenance that I never performed. Then told me that it wasn't routine maintenance it was just a problem that happens sometimes and is not covered under the warranty. So at this point I feel like I can't even trust what they say. The scariest thing of all was probably the fact that one of their employees tried to tell me that the cars sometimes stall if they are starting to run low on oil. It really makes me question if they know what they are doing. Then to make matters worse their manager tried to say that I never brought the car in for any issues when it's literally been there 4 times in the last 8 months and I have all the service documents to prove it. Im beyond fed up with dealing with them and I will make sure that no one I know will ever use them.

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