Pennsylvania Dealerships - Lexus of Chester Springs of Chester Springs Pennsylvania
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Lexus of Chester Springs Sales Reviews

Sales Reviews

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Sales Rating Top Quality Customer Care Written by LexusLady on 04/25/17 11:12:22 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I purchase a pre-owned Lexus GSX after looking for months. Working with Jim and Anthony was a great experience and we appreciate their transparency with us.
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Sales Rating Certified Wreck Written by Lexus450Hybrid on 01/17/17 05:26:50 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Buyer beware. Caution if you are interested in the 2013 Lexus RX 450h, VIN: JTJBC1BA7D2051756, Stock #: C17274A. This vehicle has damage on the passenger side rear door. It is being marketed as an L-Certified, clean Carfax, no accident vehicle but clearly has significant damage on the door, inside ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Exceptional Service Department Written by vendesue on 03/30/13 12:20:52 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had the best service experience ever. Steve Y.'s professionalism, caring attitude, product knowledge and commitment to excellence makes him stand out. He worked hard with Lexus Corporate office to assist me with my situation. He cares and it shows. Lexus of Chester Springs knows what great custome...
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Sales Rating Horrible Experience Written by tdelrossi on 12/22/11 06:44:17 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

At first we got there and knew exactly which car we wanted, a used highlander. We went in and no sales associates approached us. Once we got the salesman we were recommended he was extremely condescending and rude. He would ask questions and then shoot down my answer. He asked if we would pay cash o...
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Sales Rating Poor experience with unreasonable saleswoman Written by marymae on 10/15/11 07:11:24 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

We stopped by this dealership today making it clear from the very beginning that we just want to take a look at the RX350 model and don't need any assistance. Soon a saleswoman approached us and gave us some information on the car which we were very grateful for. In the end, she took us to her offic...
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Dealer Response

Dear MaryMae, I am very sorry to hear that your experience was unfavorable. We pride ourselves in making sure that our guest's receive a top notch experience. I am not sure which saleswomen you were in contact with. If you would like to speak with me, I would ... Read more

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