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Wonderful New Car Purchase Experience

Written by brookings_john on 04/27/11 06:40:38 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From the moment I visited Lithia I was impressed with my salesman, Rick Aarons. He was curious and knowledgeable and he asked several probing questions so as to determine what vehicles might be the best for me to see and consider. He spent considerable time with me on a test drive and answered all of my questions. He introduced me to an "old pro" salesman partner named Del who really took me through the benefits of the 4 Runner I was considering. What I heard helped me make up my mind. I then met Rick's boss, Kareem who spent considerable time with me to determine what it would take to close the deal for everyone to be happy. After a few days of deep consideration and additional research I made the decision to make my offer and was very happy that my offer was accepted. Rick personally delivered my 4 Runner right to my home 2 1/2 hours away from his dealership, had the vehicle washed and gassed up before taking me through the car's features. Great experience all the was from start to finish.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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