Butler Kia Car Dealership Medford Oregon | Edmunds
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Butler Kia Sales Reviews

Sales Rating:

finance process was too long.... & used cars don't come w/ 100k/10 yr warra

Written by brown1993 on 03/29/09 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We showed up at the dealership for it's used car bonanza and looked at a few used cars. Great prices/incentives. The first sales person who helped us was friendly, low pressure even though he was new. Once we decided on the car we liked it took another 3 hours HOURS to get the finance ppwk in order and signed. It wasn't like there was a huge line infront of us or anything... That part of the process turned us off. It would have been nice to be cut loose so we could go eat and then come back. But, since they didn't cut us loose, (and we have 2 diabetics) and they noticed we were faint and pale....they did ask if we'd like a sandwich and got us something from the back which was VERY NICE OF THEM. thank you! I would just suggest to shorten the finance process. Everything else was smooth, low pressure. They were very realistic about what car to put us in that would fit our family and meet our budget. Also, make sure you know that on USED cars the 100K/10 yr does not come with it... you have to buy an extended warranty.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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