Oregon Dealerships - Royal Moore Mazda of Hillsboro Oregon
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Royal Moore Mazda Sales Reviews

  • 1380 SE River Rd
  • Hillsboro, OR 97123 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Horrible customer service Written by Sami169 on 09/05/17 08:09:53 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went there to try to find my first car and I found a mazda 3i touring hatchback that I really liked. It was out of my price range for what I was already preapproved for so they tried finding me a different loan. It was already getting late on a Saturday and they told us they wouldn't expect an ans...
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Dealer Response

Sami, I'm sorry to hear about your negative experience in the past. We're always looking to improve so please reach out if you'd like to discuss this further. Robert Burk (503) 648-1153. Thanks

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Excellent experience with Ed May Written by sjhopson on 09/26/16 05:45:05 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with Ed May who made my first car purchase in a decade painless, fun and totally enjoyable. On my first visit, I specifically made it clear that I was "shopping" - Ed was totally cool with it and gave me their sales proposal to take home so that I could compare them against other dealershi...
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Dealer Response

Thank you for the great review! I'm glad to hear that Ed was so helpful and had you driving home in an SUV you're happy with!

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Sales Rating Great experience Written by Ottersb on 11/14/15 01:24:35 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Pre-negotiated a price on a 2016 Mazda CX-5 grand touring with Ed. Went in, test drove the vehicle, and got an even better rate than we had discussed via email. Ed was a delight to deal with - very bright, kind, and honest guy. So happy to have finally had a dealership experience that did make me ...
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Dealer Response

We're very proud of our entire team here at Royal Moore and we're pleased to hear how much you enjoyed your recent car buying experience with us. Congratulations on your new Mazda CX-5 and we hope you keep us in mind for any future automotive needs you may hav... Read more

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Sales Rating Great Experience Written by katie264 on 06/08/15 02:44:20 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great dealership. Friendly staff and willing to work with you. Sold me a Mazda 6 for a great price. Drove over 200 miles & would buy from them again. I quoted a reasonable price, they looked it over and accepted. Simple and easy with no hassle.
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Dealer Response

We enjoy making the whole experience as easy and convenient as possible for our customers! We appreciate you taking the time to share your review and we especially appreciate you driving the extra distance to our dealership! We hope the distance doesn't deter ... Read more

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Sales Rating could not be better Written by henry12345 on 04/02/14 12:59:38 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased a 2015 CX-5. I had negotiated price thru email with Ed. We went in, test-drove the car, made the purchase per negotiated price. No pressure, no trick. I can't believe car-buying can go such smoothly! Ed was truly great to work beyond my expectation. Financial manager is also easy to work w...
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Dealer Response

Thank you for the great review about your car-buying experience. I'm happy to hear that Ed and the Royal Moore Finance department made it quick and easy for you. Enjoy your 2015 Mazda CX-5!

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