Service Dick's MacKenzie Ford Car Dealership Hillsboro Oregon | Edmunds
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Dick's MacKenzie Ford Service Reviews

Service Reviews

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Service Rating survey By StevenHills on 01/04/17 04:02:45 PM PST
Recommend this dealer? Yes

Mackenzie Ford accommodated my schedule by allowing me to drop my car same day that I called; work was completed next morning.
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Dealer Response

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to still get to your other appointments. We'll be sure to pass your thanks on to the rest of our team. We look forward to working with you in the future.... Read more

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Service Rating Repairs By fitterboy on 12/24/16 07:20:36 AM PST
Recommend this dealer? Yes

Roger Mackenzie treats me with a respect , he has knowledge of the mechanics of autos. He is extremely friendly and most of all I TRUST him.
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Dealer Response

Thanks for this nice review! Roger truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Josh Wojahn | Servi... Read more

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Service Rating Oil Change By MyTOdie on 12/22/16 07:48:13 AM PST
Recommend this dealer? Yes

Everyone was accommodating even though my appointment apparently wasn't scheduled. I appreciate the courtesy and professionalism of the dealership. Thank you very much.
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Dealer Response

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care... Read more

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Service Rating Returnee.... as they get it done By pandaz3 on 12/06/16 10:06:54 PM PST
Recommend this dealer? Yes

They found an unusual problem and fixed it in a timely manner with little fuss. I bring all my vehicles here for service.
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Dealer Response

Thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Dick's MacKenz... Read more

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Service Rating Quick change By Rameist on 11/30/16 05:37:47 AM PST
Recommend this dealer? Yes

Dropped in without an appointment and was able to get an oil change completed within the hour. Benito did a good job explaining additional options in a friendly helpful manner.
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Dealer Response

Hey Rameist! Thank you for this great review! Benito is truly an exceptional employee and we appreciate him for giving you a great experience! Regards, Josh Wojahn | Service Director | jwojahn@dicksautogroup.com - (503) 693-1133

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