Oregon Dealerships - Dick's MacKenzie Ford of Hillsboro Oregon

Sales Reviews

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Sales Rating Sold me a CPO that wasn't Written by Meeeeee on 05/31/17 01:51:03 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Told me the care was a CPO but I didn't get in paper work to show that it was, plus they put in a service contract and a tire contract without telling me.
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Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we mig... Read more

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Sales Rating BUYER BEWARE! Common dealership scam. Written by Nicholas on 03/14/17 10:41:59 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Let me just start by saying that I'm a 23-year-old that does not know anything about automobiles. Understanding this, I decided to bring my dad with me before purchasing my car just to make sure that these guys weren't high-fiving each other after I left the lot. Things went fine until we got to...
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Dealer Response

Thank you for alerting us to this issue, Nicholas. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at... Read more

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Sales Rating A fast and easy process! In and out in about an hour. Written by teodonnell on 01/05/17 11:10:26 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It was a very quick and easy process. The pricing matched the internet information and discussion by phone with Tony Martell, the representative for the dealership. Being part of the credit union groups made the loan process amazingly quick with the pre-approval I had sought earlier that day. Everyo...
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Dealer Response

Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience. Regards, Shaun Weber | General Sales Manager | sweber@dicksautogroup.com - (503) 693-1133

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Sales Rating Happy with my new purchase at MacKenzie Ford. Written by jcsander on 12/13/16 05:22:11 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I liked the patience and service that Chrystal and Juan had in helping me find and picking out my new truck. Plus I will continue to have all my service provided by Dick's.
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Dealer Response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Shaun Weber | General Sales Manager | sweber@dicksautogroup.c... Read more

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Sales Rating Best experience! Written by Markcustomerx2 on 12/11/16 04:55:12 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Aaron Noble was a kind and helpful salesperson! Respectful, treats you fairly. I recommend him to all my family and friends. This was our second time buying a car from Aaron!
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Dealer Response

Thank you for taking the time to leave such an amazing review, Markcustomerx2. We appreciate your business and look forward to working with you again! Regards, Shaun Weber | General Sales Manager | sweber@dicksautogroup.com - (503) 693-1133

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