Service Jim Norton Toyota Car Dealership Tulsa Oklahoma | Edmunds
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Jim Norton Toyota Service Reviews

  • 9809 S Memorial Dr
  • Tulsa, OK 74133 (map)
  • Chat with Dealer
  • Awarded in 2015, 2017

Service Reviews

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Service Rating Jim Norton Cares By Judith on 09/15/18 03:10:40 PM PDT
Recommend this dealer? Yes

They care about you car service
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Dealer Response

Taking the time to leave this review means a lot to us, Judith. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best regards, Laura Morse, e-Commerce Ma... Read more

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Service Rating Always Good service By Jerry on 08/24/18 07:20:29 AM PDT
Recommend this dealer? Yes

On time service with no hassles.
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Dealer Response

Jerry, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further as... Read more

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Service Rating Service with a Smile! By Cindi_____ on 08/09/18 02:50:10 AM PDT
Recommend this dealer? Yes

David H. Was on top of everything. Went above and beyond my expectations. Made sure vehicle was taken care of promptly. He was stunned to my handicap van conversion and treated me with respect. Thank you !
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Dealer Response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose u... Read more

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Service Rating Don't expect them to stand behind aftermarket products! By Rjtulsa on 05/02/17 04:01:08 PM PDT
Recommend this dealer? No

I bought a new truck and camper shell from Jim Norton in 2015. I've taken the shell to them 3 times for leaks. One time they had my vehicle for almost a month because the 3rd party sent them the wrong parts. The shell leaked again and when I brought it back to them they gave me a speech about how th...
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Dealer Response

Thank you for taking the time to write. Customer service is always a top priority at our dealership. We appreciate your patience and are working with the vendor to get this resolved as quickly as possible. Sincerely, Laura Morse, e-Commerce Manager, (918)... Read more

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Service Rating Jim Norton Toyota in Tulsa, OK is the best By Janet_Kay on 10/22/16 08:50:30 PM PDT
Recommend this dealer? Yes

Everything easy start to finish. Easy to schedule, easy to check in, pleasant waiting area, free cookie and coffee, work done quickly and completely, notified on my phone when work was done and check out easy.
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Dealer Response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. If there's any other automotive need we can assist y... Read more

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