Service Bob Moore INFINITI Car Dealership Oklahoma City Oklahoma | Edmunds
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Bob Moore INFINITI Service Reviews

  • 12920 Broadway Ext
  • Oklahoma City, OK 73114 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Service tech damaged car and shop accepts his behavior By Perktam on 07/26/18 03:17:59 PM PDT
Recommend this dealer? No

I took my Infinity in to Bob Moore Infinity in Edmond, OK for a tune up. The car had no issues, but MPG had decreased slightly, so I decided I should probably get a tune up. While in the shop, was advised there was an air bag recall, and I gave permission to repair. I picked up my car (over 60...
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Dealer Response

Thank you for reaching out to us. It's upsetting to hear that you did not receive the top-notch service we strive to provide. When you have an opportunity, please reach out to us at (405) 237-5483 so we can try to restore your confidence in our business. We ho... Read more

All Comments (1)
Service Rating Drastic improvement By ArcadyR on 09/09/17 04:12:02 PM PDT
Recommend this dealer? Yes

I have been servicing my Infinities at Bob Moore for the past 11 years. Since opening of the new dealership facility, I have been there 3 times. I can't believe how drastically this dealership had improved for the better. Customer service is impeccable, and makes you truly feel like a valued custome...
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Dealer Response

Your wonderful feedback and rating mean a lot to us. We hope you have a great day! We look forward to your next visit!

All Comments (1)
Service Rating Excellent service By niferific on 09/01/17 11:35:44 AM PDT
Recommend this dealer? Yes

I have been there twice for repairs to my 2011 QX56 and they have been wonderful to me!
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Comments (1)
Service Rating I love Infiniti service! By BuffymA on 08/30/17 04:21:24 PM PDT
Recommend this dealer? Yes

I love that I always have the option to get a loaner. It is such an easy process to drop off, get a loaner and return the loaner. The employees are always so nice and I love the new service center!
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Service Rating Infinity service By packguy on 08/29/17 02:35:55 PM PDT
Recommend this dealer? Yes

Great people and the issue was handled quickly. the loaner car was ready and took no time to check in and get back to my schedule. The quality of the workmanship couldn't have been better. I wouldn't consider any other dealer. Yes, that good !
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