Customer Reviews of Bob Howard Chrysler Dodge Jeep Ram
Ram 3500 purchase
byon 02/08/2024
Very smooth process, salesman Alvin was a pleasure to deal with and will use him for future purchases. Taylor the finance manager doesn’t pressure you into anything you don’t want to sign, he works on putting together the best deal that fits your financial needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 04/13/2024
I went in to have an oil changed and tire rotation. They are so worried about changing all the different fluids in my car coating $2100 but couldn’t refill the windshield washer fluid that was empty. What others fluids did they actually check? Did they just tell me what needs to be done or did they actually check it. I don’t think they did. Also my oil change and tire rotation with a discount was a $160. It was $100 just 6 months ago. My husband got his diesel truck done a month ago and was only $100. This is ridiculous. No one can afford this.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2 Comments
Worst vehicle purchase experience of my life
byon 02/28/2024
Don’t waste your time buying anything here. It’s a complete circus and you will only get the run around. No matter how much money you spend with them. They are slow and give you incorrect information. I will never do business here again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Great service
byon 02/15/2024
Had to bring my van back for a transmission problem. They addressed very promptly and kept me updated throughout. Old definitely recommend them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service was great
byon 02/11/2024
Quick and easy oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 02/08/2024
Fast. Efficient. Detailed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ram 3500 purchase
byon 02/08/2024
Very smooth process, salesman Alvin was a pleasure to deal with and will use him for future purchases. Taylor the finance manager doesn’t pressure you into anything you don’t want to sign, he works on putting together the best deal that fits your financial needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2024 Jeep Grand Cherokee
byon 02/07/2024
Great customer service! Salesman Darren Martin was so amazing & super helpful. Definitely recommending him to friends/family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience!
byon 02/04/2024
Purchased a 2024 Grand Jeep Cherokee Altitude X with no complaints whatsoever. Great deal and exceptional service overall! Was well taken care of and fully recommend purchasing from this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jeep Grand Cherokee
byon 02/01/2024
Hunter and Kelso were super helpful with our out of state purchase and made it quick after we flew in to pick up the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent dealership and sales professionals!
byon 01/11/2024
Our sales professional was friendly, courteous and knowledgeable. The process of buying my car was relatively quick and painless. I am very pleased with my new Jeep and will not hesitate to recommend my friends and family to Bob Howard Jeep in Edmond, OK.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kay
byon 01/03/2024
Disappointed in the service contract.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Clayton Brooks
byon 11/01/2023
There’s never been a time when I have visited the service department that I have been disappointed. Clayton goes above and beyond to service both of my Jeeps. If you are looking for someone that you can trust with your service needs do not hesitate to contact Clayton at Bob Howard CDJR.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 10/11/2023
The staff was great and very friendly. The Rep clearly understood my needs and ensured the service was completed in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 09/30/2023
Made an appointment at 9am on Saturday and finally picked up car at 4pm. No one even called me to let me know exactly when the car was done. Why would I even make an appointment 🙄 if it take 7 hours to complete and oil change, tire rotation and replace cabin filter. You should keep your appointments and not take walk-ins on Saturdays.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Harold at Bob Howard CJDR
byon 09/26/2023
We worked with Harold when buying our new car at Bob Howard CJDR and he was amazing! He helped us get the best deal and just took great care of us. Everyone else we encountered at the dealership was also very kind. Definitely recommend them, especially Harold, to help find your next car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Worst car buying experience by far
byon 09/23/2023
The price of the vehicle dropped by a thousand dollars in the website and we asked if they would honor that price. The salesman told us know because the website was hacked. Turns out this was a tactic to have people visit the dealer and tell them the car is sold and then direct them another vehicle. Additionally, the dealer replaced on tire with a used one, a different brand then all the others. Went flat a week after the puecahws. Now a little over a month and the battery is bad. 200.00for the battery and close to 500.00 for the tire. Very disappointed in this experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Oil Changes
byon 09/12/2023
If you can arrive early you can get in & out pretty quickly. The waiting area & bathrooms are very clean, comfortable & updated! You can even get a free coffee latte while you wait & watch big TV’s.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr. John Gauldin
byon 09/07/2023
Brought my 2022 Jeep Gladiator to Bob Howard in Edmond OK for 15K mile service. Work was done quickly and professionally. Service advisor Jordon, was very helpful and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sandra
byon 09/01/2023
Way over charged us on air conditioner. Just needed freon. Of course it wasn't covered in our extended warranty. Would not take a check. Debit card was declined by their machine. Bank told me nothing wrong with my card that it was declined by their machine. Did not wash my car. We will never be back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service Experience at Bob Howard today!
byon 08/31/2023
I went in for a routine service and I was new to this specific location (Bob Howard in Edmond) and it was a very pleasant experience! Super friendly employees, made my first experience super easy and enjoyable! Definitely will be back for my next service or event car!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service on Jeep Liberty 2009
byon 07/29/2023
From the time I dropped my jeep off at Bob Howard Jeep Service I was made to feel important and that my needs were heard. Jordan was the Service manager that was in constant contact with me throughout the repair process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bob Howard Chrysler Jeep Dodge Ram invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Dodge Ram Chrysler Jeep cars, trucks & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Chrysler Jeep Dodge Ram dealers.
ESPAÑOL
Bob Howard Chrysler Jeep Dodge Ram le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Dodge Ram Chrysler Jeep y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidor
1 Comments