Service Bob Howard Buick GMC Car Dealership Oklahoma City Oklahoma | Edmunds
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Bob Howard Buick GMC Service Reviews

  • 13300 Broadway Ext
  • Oklahoma City, OK 73114 (map)
  • (844) 392-8038
  • Chat with Dealer

Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating great customer service! By dkhampton on 07/21/16 11:25:05 AM PDT
Recommend this dealer? Yes

It was a fluke that I even came back for service at BH. The last time I was there was 2 or 3 years ago and I waited for hours for a simple oil change and vowed I wouldn't return. I did on July 15 and was fortunate enough to have David Hoffman as my customer service rep and he was awesome! As I waite...
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Service Rating friendly service could not overcome poor service By just_a_guy2 on 05/28/16 03:17:48 PM PDT
Recommend this dealer? No

My experience started when I called to schedule a time hoping this would speed up the process, the young man I talked to was clueless and unable to answer any questions, he only pushed me to use the shuttle and leave it. So I called back the next day to confirm my appointment for Wednesday and I am...
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Service Rating excellent service experience By joefriday1 on 10/10/13 09:59:54 AM PDT
Recommend this dealer? Yes

Explanation of work, costs and unknowns were clearly explained. Additionally, consideration was made for financial impact on me and some work was advised could be delayed until later if necessary. I did not receive hard sell or scare tactics to try and make me pay more at yesterdays visit
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Service Rating Pleased but now saddened By vettediva on 07/13/13 04:58:12 AM PDT
Recommend this dealer? Yes

I am just saddened by the fact that we wont be able to use your service dept now since we are under our MAPS extended warranty. We appreciate our service tech Cally, he has been pleasant to work with. Your service dept has been a trusted place to work on our vehicles that we have come to depend on. ...
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