Service Reynolds Ford of Norman Car Dealership Norman Oklahoma | Edmunds
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Reynolds Ford of Norman Service Reviews

  • 825 N Interstate Dr
  • Norman, OK 73069 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Body Repair / Paint By GaryHin on 12/05/17 05:38:05 AM PST
Recommend this dealer? Yes

For the second time this year took another car to the dealership for some damage done to the right side of my 2013 Edge. Kelsie "my appraiser" was great as always. Very professional, knowledgeable and customer service orientated. Called me during the repairs, handled the insurance company end and di...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Worst dealer ever! By Josh3698 on 05/09/16 09:48:15 AM PDT
Recommend this dealer? No

Where to begin. I took my 2015 Ford Explorer Sport into the dealer to have a few things simply checked out due to the fact that the 36,000 mile warranty is quickly approaching. I made an appointment online using their website for a 7:30 A.M. Friday time slot. I chose to drop the car off on Thursd...
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Dealer Response

Mr. Schultz, I thank you for taking the time to speak with me today pertaining to your visit to our Service Department. Again, I apologize for our lack of attention during the initial write up process of your repair order. As I mentioned to you in our conver... Read more

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Service Rating Grat service By wmndriver on 07/12/14 07:55:19 PM PDT
Recommend this dealer? Yes

As a woman I didn't feel intimidated. The staff was courteous & friendly. The service was fast and thorough. I can tell you they have a repeat customer in me. I definitely recommend them to family & friends.
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Dealer Response

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service we were able to deliver. We appreciate you and your business very much and look forward ... Read more

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Service Rating caring people By ricepaddy3 on 02/16/14 03:40:25 PM PST
Recommend this dealer? Yes

Great service. I was at Norman for training, noticed a transmission leak. This was at the end of the day, went to the dealer and got excellent service (this was on a Friday) They beat the time they quoted, great people, no problems with the repair. I am home safe and with my family. Thanks to the gr...
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Service Rating Great customer service on a unique automobile By DoctorG2009 on 12/09/13 06:12:04 PM PST
Recommend this dealer? Yes

These folks work on my Shelby GT500 and always do a good job. The mechanics are knowledgeable and do their repairs skillfully.
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Dealer Response

We are sincerely delighted to hear that your experience working with our whole team here was an enjoyable one. Thank you so much for your kind and generous recommendation. We look forward to seeing you again! Please don't hesitate to contact us if there is any... Read more

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