Oklahoma Dealerships - Reynolds Ford of Norman of Norman Oklahoma
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Reynolds Ford of Norman Sales Reviews

  • 825 N Interstate Dr
  • Norman, OK 73069 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating The unintelligent customer Written by Wishbone on 04/20/17 01:59:19 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Guess being called "unintelligent" struck a nerve since I wouldn't generally write a review just because a used car dealer didn't like the price I offered but this needs brought to attention of others. Went in to look at a used Jeep Rubicon. Very nice. Stopped by 2 days later for a test drive. A...
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Dealer Response

Thank you for bringing this to my attention. I was very disheartened to read this review and of course that is why I contacted you right away. Thank you for giving us an opportunity to make this right. Please let us know if you need anything else. Best Wish... Read more

All Comments (1)
Sales Rating Sold truck out from under me Written by Cmksdhsv on 07/16/16 10:52:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I contacted Ray Skinner on a Tuesday about a Ford F 150 that I was interested in. After talking to him all week, and calling on the night before I made a 4 hour (280 mile) trip (each way)to the dealership, I drove the 4 hours on a Saturday morning. He had informed me on the Friday evening that I cal...
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Dealer Response

Thank you for bringing this to our attention. I am sorry to hear of your experience. It has been kind of hectic lately with all of the big sales we have going on, however, there is no excuse. This is not the level of service we strive to deliver. We are alw... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating very, very shady... Written by Marine4life73 on 04/06/15 02:35:37 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Very very shady. Our salesman was great, courteous but once management & loan officer got involved it all went down hill. We had our pre-approval loan thru our credit union and advised them of this and this was on a Saturday. Had to get the vehicle from another dealership and therefore I didn't wan...
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Dealer Response

I am sorry to hear of the experience you encountered during your sales process. We value our customers' business and time and make every attempt to make it “hassle free” as well as try to get people in and out as quickly as possible. I looked into this and wa... Read more

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Sales Rating Great new car buying experience Written by jeribug on 06/25/14 11:59:29 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The salesperson was very nice and helpful. We told him we just wanted to look and then we were going to another salesperson at another dealership. It didn't matter to him, he was still as professional and helpful as tho we were going to buy from him. Well we appreciated him so much that we decided t...
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Dealer Response

Thanks so much for this great review! We try to create a friendly and professional experience for all of our customers. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! We are please... Read more

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Sales Rating rip off Written by buyer81 on 02/16/14 05:09:32 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

one price on line but higher price on lot when you go to buy
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Dealer Response

We're sincerely sorry to hear about your negative experience at our dealership. Our customers mean a great deal to us and we always try our best to accommodate their vehicle needs. Please contact me at your convenience so that I may understand the details of y... Read more

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