Service Adventure Chrysler Dodge Jeep Ram Car Dealership Willoughby Ohio | Edmunds
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Adventure Chrysler Dodge Jeep Ram Service Reviews

  • 36845 Euclid Ave
  • Willoughby, OH 44094 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Service Review By Beach1957 on 11/26/16 04:04:08 PM PST
Recommend this dealer? No

The Worst Service I Have Ever Received. Waited 5 Hours and my Vehicle was Not Touched. No Updates No Nothing. I was told to GET MY OWN CAR By the Customer Rep. I contacted the Service Manager and after many days have Not Received a Reply or Returned Call. The Worst Most Horrible Service Ever If I c...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Not worth your time! By 70_olds on 11/28/12 07:18:04 AM PST
Recommend this dealer? No

Here is a letter that was sent one of your dealerships. Sadly,with this type of treatment, I will never purchase a Chrysler/Dodge product from them... Adventure Chrysler Jeep Dodge 36845 Euclid Ave Willoughby, Ohio 44094 Attn: Evan F. Dear Mr. F., I am a customer of your dealership. I lease b...
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Service Rating This dealership is a serious DISAPPOINTMENT!!!!! By dwts2011 on 05/17/11 03:47:15 PM PDT
Recommend this dealer? No

We had a very similar experience and from what I've been finding, we are not alone. It appears customers who are having problems with their vehicles while still covered under the Chrysler warranty are being told the vehicle is operating as it should or the issue is "normal" (all in effort to avoid c...
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Dealer Response

Thank you for your comments. We strive for excellent customer service here at Adventure. Many days are filled with rewarding relationships, and sometimes we share experiences that may have turned out differently. I appreciate the time you have taken to share y... Read more

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Service Rating Customer Service Nightmare!!!! By talun123xxx on 09/22/09 12:00:00 AM PDT
Recommend this dealer? No

This place is a [violative content deleted]! I took my 2007 jeep compass in to this dealership and the problem was clear to three family members. There was a loud knocking under the car at 60 MPH you could hear and feel it. It made the car hard to control. After keeping my car all day they said they...
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Dealer Response

I apologize for this experience at Adventure. Unfortunately this concern occured some time ago, was posted on one of many internet comment sites, and has now come to our attention. We appreciate and value all customer comments, as customer input is a great way... Read more

All Comments (2)
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