AutoNation Ford East Car Dealership Wickliffe Ohio | Edmunds
Print | Edit this listing

AutoNation Ford East Sales Reviews

  • 28825 Euclid Ave
  • Wickliffe, OH 44092 (map)
  • (888) 292-8204
  • Chat with Dealer
Sales Rating:

Beware of add-on maintenance fee

Written by carbuyer01 on 01/25/13 03:36:22 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Sales process went well. Thought I had a good deal until I went to Finance to sign the documents. Add-on maintenance cost/fee can add an additional $20 to $80 per month to the lease payment. They say this is optional, BUT, WHAT IF you get a chipped windshield, damaged tire, ding in the door, etc. I did not appreciate being surprised by this additional cost during the document signing process. This should have been done during the sales process so you know your final monthly cost before papers are signed.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

characters remaining:

I am responding on behalf of the dealership.

Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.