Service Reviews - 376664247

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Dealer Service Reviews

Service Rating:

Service department either poor mechanics or [violative content deleted].

Written by khooten on 06/30/11 01:57:04 AM PDT Go back to Service reviews
Recommend this dealer? No

I took my Dodge Durango in to be serviced because it was not running right. First visit, I was told that it was the computer board. Two weeks and $1000 later, the truck was still running the same. Second visit (after it took another week to get it scheduled back in), they had my vehicle for over a month, replaced the transmission, and it is still having the same problems only now the truck also has scratched paint to the front bumper and the heater/AC doesn't work. They lied to use numerous times. We will never go back to this dealership for service or to buy a car!!

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Not applicable

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