Stadium Chevrolet Buick GMC
Customer Reviews of Stadium Chevrolet Buick GMC
👍🏻
byon 12/29/2018
Not like a typical dealership, very laid back
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bait and Switch???
byon 06/08/2014
I called the dealership on Tuesday May 27th to inquire about the year and price of the said vehicle sitting out front of their lot. I spoke with Doug H whom gave me the year...a 2013 Suburban. He excused himself to find the price from the sales manager Dan C. Returned to the phone call and told me that they were asking $27,900. I told Doug that I would be in later to look at the vehicle. Later that day at the lot, Doug showed me the vehicle and asked if I wanted to drive it and I did. He took a copy of my license and my cell phone number. I took the vehicle for a drive and stopped to have a friend look it over for me. I had the vehicle approximately 1 hour 30 minutes. Upon returning to the car lot...Doug approached the vehicle and laughingly told me that the sales manager had messed up on the price and that it was actually $20,000 more than what I was quoted. I was furious because I felt that was their way of getting me...a single female...into their establishment to test drive this vehicle. (Bait and switch) The next day I requested a meeting with the general manager Mike H. He was unaware of the situation so he called in the Sales manager Dan C. Dan claimed that it was a misunderstanding between him and the salesman. The sales manager claims that he was not aware of which Suburban the salesman was talking about when he was asked the price. The salesman told me that he specifically asked for the price on the 2013 BLACK Suburban. The sales manager gave the salesman a price from a SILVER Suburban that they no longer have in stock. This is why I believe that their story does not add up. WHY would a salesman ask for a price of a vehicle that they no longer have in stock? I feel that I was wrongfully treated by this dealership and wanted to make a formal complaint. At the end of my meeting with the general manager...he apologized, as did the sales manager, and claimed that they would love to be able to sell me the 2013 Black Suburban for $27,900 however they could never do that and stay in business.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Bait and Switch???
byon 06/08/2014
I called the dealership on Tuesday May 27th to inquire about the year and price of the said vehicle sitting out front of their lot. I spoke with Doug H whom gave me the year...a 2013 Suburban. He excused himself to find the price from the sales manager Dan C. Returned to the phone call and told me that they were asking $27,900. I told Doug that I would be in later to look at the vehicle. Later that day at the lot, Doug showed me the vehicle and asked if I wanted to drive it and I did. He took a copy of my license and my cell phone number. I took the vehicle for a drive and stopped to have a friend look it over for me. I had the vehicle approximately 1 hour 30 minutes. Upon returning to the car lot...Doug approached the vehicle and laughingly told me that the sales manager had messed up on the price and that it was actually $20,000 more than what I was quoted. I was furious because I felt that was their way of getting me...a single female...into their establishment to test drive this vehicle. (Bait and switch) The next day I requested a meeting with the general manager Mike H. He was unaware of the situation so he called in the Sales manager Dan C. Dan claimed that it was a misunderstanding between him and the salesman. The sales manager claims that he was not aware of which Suburban the salesman was talking about when he was asked the price. The salesman told me that he specifically asked for the price on the 2013 BLACK Suburban. The sales manager gave the salesman a price from a SILVER Suburban that they no longer have in stock. This is why I believe that their story does not add up. WHY would a salesman ask for a price of a vehicle that they no longer have in stock? I feel that I was wrongfully treated by this dealership and wanted to make a formal complaint. At the end of my meeting with the general manager...he apologized, as did the sales manager, and claimed that they would love to be able to sell me the 2013 Black Suburban for $27,900 however they could never do that and stay in business.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Stay far far far away!
byon 12/31/2008
I bought a new car from them and HATED it (even before I got home) called them when I got home in less then 2 hours and they said TOO BAD even the OWNER would not help me. I had no idea that Ohio has a law that they had to take the car back within 72 hours. I lost over 10,000.00 in the trade in of the car with less than 600 miles on it. They could had helped me if they wanted too. STAY FAR AWAY!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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