Cain BMW

by Angela_terese on 04/01/2015

Drove over 4 hours to buy this vehicle to find out that "spotless, not one scratch, and brand new tires" really meant "scratches that we painted over, badly dented Bumper, small dings and dents all over body and half tread tires" . Not to mention the skid plates were missing and the underside of the body was tore up from the previous owner going off roading without skid plates. When paying only $5,000 less than I could pay for a brand new Jeep Rubicon for a 2012 that they were selling, I would expect much better quality of vehicle and much more knowledgable salesman.

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by Coilman on 02/14/2013

I am very satisified with his car and with the salesman that I dealt with.

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by sincere01 on 08/15/2011

BEWARE USED CAR BUYERS!!! This has to be the worst purchasing experience of a used vehicle I ever had. All I can do is forwarn any person even remotely considering purchasing a used vehicle from this Cain BMW dealership is to stay as far away from them as possible. The dealership and the sales personnel are very aware of any "lemons" on the lot. If a vehicle has been there for close to 3 months there is a reason. I highly recommend having an outside mechanic not affiliated with the dealership do a complete vehicle check PRIOR to purchase, mechanically and body , for a fee that you will never regret paying for. I did not do this, and regretably the vehicle I purchased is an outright LEMON verified as such by 2 independant licensed mechanic sources. This dealership has refused to take the car back. Go to a dealer who will exchange the car in 30 days if you are not satisified.( Those dealers do exist.) Do not trust their acting and pretended niceness. These guys are there to get your money period. You are nothing to any of them. And if this transaction involves deceit and outright fabrication, it is the norm for these guys or [violative content deleted] at Cain! Again, do not trust this dealership. I do not take time to write this type of remark unless it is really necessary and in good conscience the correct thing or path to follow. Guess the Cain money machine will screw the average joe. THIS MISTAKE OF GIVING THEM YOUR BUSINESS WILL AFFECT YOU IN A NEGATIVE FINANCIALLY AND EMOTIONALLY.

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by bmphile on 08/20/2009

Drove to Cain from Cleveland and purchased 2 cars there last year. Essentially Cain functions as a one price discounted dealership with the price being substantially better than anywhere in the area. Signed a few papers, wrote and cheque and picked up the cars. They did all the work. Facility is nice, clean, and very purpose built. Staff is down to earth, business like. They are selling cars not ego trips. Don't expect to be served a latte or sit at a bar exchanging love stories about your BMW. Come armed with a chequebook and a pen. Best deals are on CPO's and Demo's. The website is worth a look, but is unglamorous and not updated. One of my cars was not on the site yet and I bought it sight unseen. The other had had a major price adjustment the week before.. not updated. Both cars still retail at most dealers for a least 2 thousand more than I paid last yr.

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