Service Staffilino Chevrolet Car Dealership Martins Ferry Ohio | Edmunds
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Staffilino Chevrolet Service Reviews

  • 900 S 4th St
  • Martins Ferry, OH 43935 (map)
  • Chat with Dealer
Service Rating:

Very disappointed

Written by dmt1968 on 04/12/12 10:31:30 AM PDT Go back to Service reviews
Recommend this dealer? No

I bought a 2007 Chevy Malibu SS a year ago. Shortly after I took it for a routine oil change and was told that the transmission coolant line was leaking. It wasn't covered by the warranty of course. $300.00 to fix. Next the gas gage quit working, again..not covered by the warranty, another $350.00 to fix. Now the transmission is slamming terribly. I took it in to Staffilino's and they spent 20 mins to hook it up to the computer, charged me for 1/2 hour of labor just to tell me nothing was wrong with the car. I noticed it was leaking transmission fluid a few days later. I refuse to take it back to the dealer for service, because they are not trust worthy. I have an appointment with a reliable transmission repair shop this week. I am hoping it is just a line or seal leaking causing the problems. This car is 5 yrs old and only has 50,000 miles on it. I have it serviced reguarlly, and I don't drive it hard. I don't feel I should be having these major problems this soon. And, I feel the dealership should have taken more time to look it over before sending me out on the road, saying "Nothing is wrong". This is the second car I have purchased from this company, but I will say it will be my last purchase! I also feel that GM needs to extend their warranty on the power-tran to 10 yrs. or 100,000 miles.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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