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Customer Reviews of Byers Chevrolet

4.6
Overall Rating
4.6 out of 5 stars(64)
Recommend: Yes (9) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Had the vehicle I was looking for and didn't try to upsell me if I said no

by Robert on 02/20/2024

Smaller dealership and vehicles don't often show in Autotrader or Car Gurus searches so search dealership inventory.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

64 Reviews
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5 out of 5 starsservice Rating

Fixed my problem

by Patrick on 04/03/2024

I was having problems with my 2018 Chevy equinox and was having problems getting it fixed and Tim called me after he found out what was going on and got me taken care of he had a rental car ready for me when I got there and had my car back to me with in 2 business days and Dan also helped get the car figured out If you need to buy a car go over to buyers and see Dan or the crew they definitely changed my mind about buyers definitely would recommend them to anyone

  • Recommend this dealer? Yes
1 out of 5 starssales Rating

Bad sells

by Patrick on 03/28/2024

They are the worst dealership ever my family has always bought cars from there and I went and bought a 2018 Chevy equinox my first time ever buying a car on a loan and there’s stuff happening with it and the sales man don’t ever text me back or answer my calls I will never step foot back in that dealership again unless they make stuff right and fix the problems that are wrong with it I’ve only had the car for 4 weeks haven’t even made the first payment yet

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Had the vehicle I was looking for and didn't try to upsell me if I said no

by Robert on 02/20/2024

Smaller dealership and vehicles don't often show in Autotrader or Car Gurus searches so search dealership inventory.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Professional and knowledgeable

by AndyF on 08/07/2023

Great ppl working there first and foremost. You can tell they believe in the product and the dealership. They are working to put the customer first and were incredibly accommodating. They respected my time and went the extra mile once my decision was made to purchase to get me set up and ready to receive my truck right away. Effortless process for the customer and will purchase there in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Only buy from the Best!

by D Lough on 07/02/2023

Had a great experience at Byers. Eddie my sales person was very friendly and dedicated. He came in on his day off and was very friendly. I drove the car and was sold. If looking for great customer service and a wide selection of cars- Eddie at Byers Chevrolet in Grove City is where you need to go. They are the best!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome!

by Hutchison on 06/05/2023

Ben at Byers does an excellent job. We have bought several cars from him. Each time Ben was always right by us and helping us in any way. Thank you Ben!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Fantastic!

by Eryca on 02/06/2023

The salesman Abe Buentello & the Byers Auto team made the entire car shopping experience quick & smooth! Such a fantastic process & I felt no pressure to purchase & I felt that my needs were heard!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Done right by me

by Jwt1977 on 12/14/2022

They have always done me right

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

johnathan is a very helpful, knowlegable, nice guy

by william wotring on 08/23/2022

top the line inventory at competitive prices

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Exceptional Sales Experience

by Brad Gummere on 07/22/2022

All personnel at this dealership were professional, knowledgeable, and courteous. Everyone treated me with respect, like a valued customer. The entire process was amazing. Great inventory and amazing people representing ‘The Byer’s Chevrolet Business’. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2022 Chevy Equinox

by JJ on 01/17/2022

The sales person was courteous and very knowledgeable. She kept us up to date regarding the delivery of the car. The entire purchasing process went very well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Greatful Thankful and Blessed for my salesman and staff!

by Breezy on 10/13/2021

This was the easiest vehicle sale as a buyer. I called my Salesman Dustin R. Told him what I was looking for and by the time I got there he had ready what I was looking for online b4 I got got there. I made my offer while they detailed vehicle I went to grab something to eat came back and was ready did paperwork and delivery out the door I went. Thank you All for your help and making sure I got the best deal on my new 21" Chevy Equinox. I Love it.😎

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great communication, excellent customer service, smooth experience!

by Travis W on 07/19/2021

Erica M was great to work with in the process of purchasing our 2022 Chevy Bolt EUV. From the very beginning she was very quick to respond to our questions, provided great information, and was willing to accommodate our schedule when we drove 80 miles to purchase the car. She provided informative, knowledgeable, well organized customer service throughout the entire process! We were very pleased with our experience with Erica and Byers Chevrolet!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Chevy Trax

by Bea Searkes on 07/17/2021

Had a great experience buying my Chevy Trax at Byers in Grove City, Ohio. Joe was awesome helpful and patient in my decision making process. I appreciate all his help and love my Chevy Trax!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best lot & salesman around

by Brandon M on 06/02/2021

Byers Chevrolet is the best car lot in the country. I had so much trouble finding the truck I was looking for. Michael at Byers put it on order & came in way quicker than expected. I live over 3 hours away but was pleased to make the drive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent experience

by Judy Coleman on 06/01/2021

Ben Meister did an awesome job working out my deal and the financial department was fast and efficient. Possibly the best experience I’ve ever had at a car dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Rip off

by Lori Barron on 05/11/2021

Rip off!!!!! I traded in a recently purchased 2020 Chevy Bolt LT. This car did not have DC fast charging and I decided this is something I would need. This car was purchased new. I want to purchase a 2021 with Bolt with DC fast charging. I was offered a disgraceful 19,000 for my car with 612 miles on it. I asked about this amount because this is not even up to kbb trade in prices. The salesperson claimed it was because they had so many on the lot. This ended up being a LIE because that evening I checked and they had 0 used bolts and 10 new ones. They listed my 2020 bolt for over 27,000. This is a sad way to do business. Are you so desperate for business that you find it is ok to lie to customers. New bolts with dc fast charging sell for less than they have listed this 2020. I am not listing the salespersons name here as they did have the car ready to test drive and was friendly, knowledgeable, etc. While I don’t like being lied to, I believe this to be a dealership culture issue. All they seem to be worried about is getting a perfect review. I won’t do business here again.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sales excellence

by Jim Burns on 04/27/2021

Kudos to Ben Meister, and the finance team for getting it done. If you need a car or truck go see Byers Chevrolet. Talk too Ben, if there is a way he will find it and get you into the car or truck you want. Excellent sales team. No beating around the bush.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent service!

by Becky on 03/20/2021

Our salesman Mike Brown was the greatest! He help us navigate all the features of our 2021 Malibu with patience and clear terminology. Go to Mike for your next new Chevy!! You will be so glad you did!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Deal

by Michael Robins on 03/08/2021

My sales person Sydney Black did a great Job all my questions were answered very professionally and all of her training on the features of the new car were on point.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great people dedicated to helping you!

by Jason B on 01/25/2021

All around great dealership and sales staff. I worked with Ben & Tim on finding our new Tahoe. We had worked with several other dealers but they weren't transparent on price or vehicle options. Tim and Ben didn't have the exact color and model we wanted in stock however they worked their tails off to find what we wanted and get it delivered to their dealership. They did this and they were fair about discounting and ensuring we took advantage of all rebates. Highly recommended and I won't be going anywhere else but Byers for my next vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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About our dealership

Byers Chevrolet is part of the Byers Auto group that has been servicing central Ohio for their transportation needs since 1897. We are proudly located just off of Interstate I71 and Harrisburg-Georgesville Road in Grove City.

What sets us apart
Our mission is take care of every customer like they are family because at the end of the day that is what we are wanting them to become. Part of the Byers Chevy family where they can come and visit, look at the vehicles and know we're there for them
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television