Reineke Ford Lincoln
Customer Reviews of Reineke Ford Lincoln
Idontdocatchy
byon 04/16/2024
Very professional and friendly.
Idontdocatchy
byon 04/16/2024
Very professional and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Customer
byon 12/08/2018
The employees are very helpful in get you what you want
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Randy Ward
byon 08/13/2018
For the first time in over 30 years the communication after drop off was poor. My appointment was for 9:00am and by 2:45 still no word. I called, they usually call if it is going to take longer, and learned they had not gotten to my Expedition. By end of day I had still not received an update. I called The next day and the service rep. Told me it was done the day before by 4:23pm.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer service lacking
byon 04/16/2018
Took F150 in to have warranty work done on the sunroof and door locks. When work was done they forgot to put the bug deflector back on the sunroof, we had grease spots on our cloth seats and door locks were messed up. Took back again to have all issues fixed. We asked to have keys put under mat for late pickup, keys were no where to be found! Took an employee 10 minutes to find our keys so we could leave. We will not be returning to this dealership for any work on our vehicle. And you most likely have lost a long time customer of this Ford dealership.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
******* Reineke Ford is the best place for service in Findlay, OH *******
byon 08/11/2017
Very friendly and courteous staff. The new tires are great and were not too expensive. They also drove me to work and picked me up when the work on my car was finished. I am definitely return there for other work on my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
quick lane
byon 01/10/2017
very pleased with my visit. Excellent Customer service. Came in for a new battery and oil change. in and out in an hour and half.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Holly McGhee
byon 12/19/2016
Very good. They were all about customer service and making me happy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service of Ford F 250 at Reineke Ford Findlay
byon 12/12/2016
The personnel was very polite and informative and got my service completed very timely
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change and recall
byon 12/04/2016
Like that they come picked up my vehicle from work and returned it
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New tires on 2006 Fusion
byon 11/11/2016
Everything went smoothly without a hitch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Trip check
byon 10/21/2016
This experience was fine they stayed in the time frame they gave me. But I thought the price was too high for just checking everything out
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Phenomenal experience! Brian Hall is the to man when purchasing a vehicle!
byon 09/27/2016
Brian Hall assisted me with purchasing my first vehicle through a dealership today. Very professional, had everything done in a timely manner, does everything in his power to get you in a vehicle that you like.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Rev.
byon 09/09/2016
They not only did the work in timely fahion, but they that I had enough credit to qualify for a free oil change. It cost me nothing. That's what I call a great place to have your car serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ford Focus Transmission
byon 08/26/2016
Recently traded car that had been serviced in the last week by Reineke, only to find out during the trade in evaluation of unaddressed issues with my car. The transmission was shot (noted by Ford, unwarranted even though it belongs to a sleu of recalls). Wheel bearing out, cupped tires, warped rotors (none noted by Ford). Sadly I was forced to take a significantly less trade in value or pay nearly $4,000 to have it repaired. I feel taken advantage of and betrayed by the service team at Reineke Ford Findlay. Too bad to, as I was previously a diehard Ford buyer, and planning on my next vehicle coming from Reineke, both of which are no longer true. Buyer Beware
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2 Comments
Thanks
byon 07/26/2016
Antony was very helpful and explained all the functions of my car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Impressed Service
byon 07/17/2016
I was very impressed with the service I had received. I not only needed an oil changed but needed my key fob looked at. I left a very happy person with a clean car, in and out, and everything resolved. I will go back again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic service
byon 06/24/2016
Staff was professional and courteous. Facility was clean and updated. Oil change and tire rotation was executed in a timely matter. I thought price was pretty good compared to other local service shops. I like Saturday morning hours.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Long Overdue Review
byon 06/19/2016
My review is a little long overdue, but I had a fantastic experience with this dealership. Normally I hate going to dealerships, because I always feel like a walking talking checkbook. This dealership was different, and it was all thanks to my salesman, Kasey Spence. He was by far, THE best car salesman I have ever had the pleasure of meeting. He made me feel comfortable, answered all of my questions in a clear and concise manner, and did not rush my decisions. Kasey was very polite and showed great passion and tenacity when trying to make sure that the car I purchased was a good fit for me, and I enjoyed my visit to this dealership because of him. I will definitely recommend this dealership to others, and send them to Kasey. He even personally detailed my car before I left, because they were backed up with other cars at the time. Have you ever had a salesman personally detail your car before you drove it home, because I haven't. Kasey is a fantastic salesman, and I highly recommend him and this dealership to anyone who wants a pleasant car buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Being remodele
byon 05/12/2016
Very courteous and helpful staff. Excellent service in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 04/25/2016
Stephanie was very courteous, friendly and professional during this visit. She always keeps us informed on the work being done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and efficient service with friendly staff !
byon 04/08/2016
Stephanie and Scott were very helpful in answering questions by me and they made sure service was done properly. The car wash was down so they made it a point to bring my vehicle back so they could wash it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments