Sales Reviews - 1213692027

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Dealer Sales Reviews

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I Found Heaven on Earth

Written by theshortlady on 12/23/12 02:08:31 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My 2008 Yaris Hatchback was going to be my last car ever - it had so many good things like the cup holder up on the dash so I couldn't spill it reaching down, and it had all the gauges in the middle of the console instead of behind the steering wheel. However, I got an email from Steve H. from the internet department, who suggested that I might get a good deal at this time if I were to trade in for a newer model at this time. He told me to call Steven S. who said they had a silver Yaris is stock, so I went over and got the royal treatment. The 2012 had several “improvements” that outweighed the loss of my 2008. The main thing was a 5-speed manual transmission (I had to settle for the automatic 2008 because no manuals available). Curt K. handled the paperwork and was so down-to-earth that I felt I was with an old friend, and when I went through the service area Jameson C. asked if I wanted to make an appointment for the first checkup. This experience has confirmed once more that the only place I will ever go for sales or service is Byers Toyota of Delaware, Ohio.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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