Service Hatfield Volkswagen Car Dealership Columbus Ohio | Edmunds
Print | Edit this listing

Hatfield Volkswagen Service Reviews

  • 1495 Auto Mall Dr
  • Columbus, OH 43228 (map)
  • (888) 788-3351
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Parts warranty with no issues. By Smgvwcc on 12/28/16 04:59:49 AM PST
Recommend this dealer? Yes

When my vehicle was still under cop, I had the left rear shock replace because it was leaking. I had found that the new shock had also started leaking. Hatfield VW replaced the part under BMW's parts warranty policy with no issues. Great service.
Read the full review

Service Rating 70,000 Mile check up By BobD6551 on 11/04/16 06:18:11 AM PDT
Recommend this dealer? Yes

For what I got for the 70,000 check up I thought was a little expensive. I've been going to Hatfield since 2007. For an oil change and tire rotation the price seemed high to me. Normally, the brake systems flush is done as well but that would have been an additional cost. The total I paid was $138.0...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Hatfield VW Outstanding Service By tincols on 09/24/16 08:33:21 AM PDT
Recommend this dealer? Yes

I had a couple of minor concerns and due for my first year service. I was immediately given a loaner, due to staffing issues. They had a part needed to order and kept they kept me updated and went over every concern each day my car was there, i.e. continued to monitor my concerns. I love my Jetta...
Read the full review

Service Rating rear window regulator repaired By Smiley63 on 08/19/16 06:58:30 AM PDT
Recommend this dealer? Yes

I was in the waiting room till they were able to find the problem. They had a nice setup of refreshment while you wait for the repair cost. They were very helpful in explaining what needed to be done and the cost before they went any further. That is why I enjoy their service department.
Read the full review

Service Rating Great customer service, really nice people... Good service!! By Pepe234 on 07/20/16 07:33:43 AM PDT
Recommend this dealer? Yes

I was here for oil change and a problem with my ac, and check engine light and everything was fix on time...
Read the full review

ADVERTISEMENT
ADVERTISEMENT