Germain Toyota Scion of Columbus Service Reviews
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Germain Scion of Columbus Service Reviews

  • 5777 Scarborough Blvd
  • Columbus, OH 43232 (map)
  • (888) 696-5255
  • Chat with Dealer

Service Reviews

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Service Rating [phone contact removed] By Bluetc10 on 11/25/16 11:21:49 PM UTC
Recommend this dealer? No

I brought my scion tc in to be a serviced on 11/21/16 & was originally happy. The first guy that I checked in with got me a lower price than orignally quoted. The next day however, I went to use the $50 mcds giftcard that I received for my birthday, that was in my center console, & it is missing alo...
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Dealer Response

We sincerely apologize for your experience with our service department. Your comments greatly concern me and I would very much like to speak with you regarding this matter. At your earliest convenience please give me a call on my direct number 614-383-5289. ... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating 5 Star Service By vs1 on 02/28/12 02:20:34 AM UTC
Recommend this dealer? Yes

I went to Germain Toyota when my vehicle needed service. Jim was upfront about all costs and helped me get the most for my money. I am very satisfied with the knowledge and professionalism of Germain Toyota and their employees. I am recommending Germain Toyota to my friends and family.
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Dealer Response

Thank you for your kind review and your business. Best Regards, Craig Ferguson General Manager

All Comments (1)
Service Rating Friendly Service By mb5962 on 02/28/12 12:40:24 AM UTC
Recommend this dealer? Yes

My experience was great. From the time I entered the service drive to when I picked my truck up. They kept in touch with me at all times to left me know what was wrong and updated me on the cost of the repair. Friendly,fast and very satisfied with their service.
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Dealer Response

Your kind words regarding your service experience are greatly appreciated as is your business. Best Regards, Craig Ferguson General Manager

All Comments (1)
Service Rating Germain Toyota is a scam they will steal your money By mixmazz on 04/28/11 06:32:18 AM UTC
Recommend this dealer? No

My significant others car was brought to this dealership strictly and only due to a recall regarding the ECM. The vehicle is covered under the certified used vehicle warranty and also has an extended vehicle service agreement warranty. Specified in the recall letter: ""the ECM can cause hard/harsh ...
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