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Germain Mazda of Columbus

Awarded 2020, 2021, 2022, 2023, 2024
Today 9:00 AM - 6:00 PM

Customer Reviews of Germain Mazda of Columbus

4.9
Overall Rating
4.93 out of 5 stars(1168)
Recommend: Yes (485) No (4)
Write a review: Sales | Service
5 out of 5 starssales Rating

Positive & Professional Experience!

by Jess on 04/22/2024

I had the privilege of working with Domenyk who demonstrated patience, professionalism, and knowledge during the entire purchasing process. Overall my experience was a positive one and I'd most certainly recommend Germain Mazda of Columbus. Five Stars!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1168 Reviews
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5 out of 5 starssales Rating

Positive & Professional Experience!

by Jess on 04/22/2024

I had the privilege of working with Domenyk who demonstrated patience, professionalism, and knowledge during the entire purchasing process. Overall my experience was a positive one and I'd most certainly recommend Germain Mazda of Columbus. Five Stars!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Worth the Drive

by The Hawkins on 04/22/2024

This was our second purchase from Jordan Bostic at the dealership. He's an excellent salesman who made the purchase process simple. The facility, inventory, staff friendliness, and vehicle pricing all added to the positive experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Outstanding Service

by Jennifer on 04/22/2024

One of the best car buying experiences. We purchased a used car for teens. Jordan went above and beyond to help us find the right car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Least stressful car buying experience

by Joe and Brenna on 04/22/2024

Germain Mazda was the second place we went to after a negative experience at Great Lakes Hyundai. Donovan Anderson was extremely helpful and knowledgeable in helping us pick out a car within our budget. The process was low pressure and everyone on the team was friendly and fun, which made usually a stressful experience easy. Appreciated how it felt everyone had our best interest. Would highly recommend to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Quick and painless!!!

by Trudi Souslin on 04/20/2024

Every representative of this dealership was super friendly and helpful. I went to go look and make a decision later; however, I ended up buying the car without a second thought. This was truly the easiest car buying purchase that I have ever experienced! I am a super happy and a satisfied customer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Fast, efficient and friendly

by Michael P on 04/18/2024

Fast, efficient and friendly

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Excellent experience

by Fernando on 04/15/2024

The salesperson (Skyler) was very helpful and provide an outstanding service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Simply the best!

by Jr on 04/14/2024

Working with Germain Mazda East (Morse Rd) is a delight. We were in & out in under 2hours. This is the 6th Mazda in our family and I couldn’t imagine another brand of vehicle. Mazda is in the forefront with innovative technology and driving ease. Simply the best!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Attention to detail

by Seth w on 04/13/2024

I had to get a gauge cluster replaced under warranty due to dead pixels going down the center, I guess there was a service bulletin on it for the 2019 models awhile ago, Mazda west never has helped with this car (where I purchased) if your reading this go to Germain of Columbus not “west”. And deal with their service for sure. I asked for no wash and for my car to be treated with care, which is exactly what I received. Meanwhile west sold me a certified car that certainly wasn’t good to go off the gate and I’d hope no one else would trust them either. Go to GERMAIN MAZDA OF COLUMBUS

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Wife loves her new CX 30 Turbo

by Kent C on 04/13/2024

Had a great, low-stress process with Don, Cam and Kyle all helping me get the exact model and trim (I'm picky) to replace my wife's 9-year-old Acura. She had mixed feelings about trading hers in but absolutely loves the CX 30 Turbo with all the new tech.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Greatness!

by Britt on 04/08/2024

Prompt and Professional!

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Fantastic service

by BT on 04/06/2024

We had plans on buying an Atlas, but decided to stop by to glance at the cx-90. We spoke with Connor who was super friendly and not pushy at all (which is so greatly appreciated). We didn’t get a chance to test drive that day since we had other plans, but we came back the next day to buy cx-90. Connor made it a point to make sure we really were satisfied with the car prior to our purchase. Everyone we spoke with was great and very efficient.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Care given me and my car.

by Russ on 04/05/2024

Friendly and professional. You truly feel that it’s about you and not about making money for Mazda.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

On time and professional service

by David on 04/04/2024

Service personnel always friendly, answers all questions..

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

New to me Mazda CX-5

by KPost on 04/04/2024

Marcus was my salesman and he was amazing even before going into the dealership to start the process of test driving and looking around. There was no pressure at all. Everything was relaxed. Lots of communication before, during and after my interest in my new to me Mazda CX-5. Marcus was very knowledgeable and helpful. I have always bought Chevy Impalas in the past but this experience was amazing and I found my new go to for my new cars for my family and myself.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Save me time and aggravation

by Scott H on 04/04/2024

Service department fit me in the next day to fix an issue with my keyless entry system and gave me an estimate for damage to the dash after the car was returned to me following a theft.

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Rock Solid

by D Luckhart on 04/03/2024

Very friendly personnel, willing to answer all questions\no hesitation -- pleasant buying experience Too much paperwork -- ha Need a larger parking lot

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great staff

by Miller family on 04/02/2024

We came in for a test drive and Kyra helped us find the right fit for our family. The entire staff was friendly and helpful. We are very happy with the car and overall experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

authentic and genuine salesperson

by Todd on 04/01/2024

Salesperson was genuine through entire process. There was a point where we were too far apart, and he respectfully acknowledged this. A deal was made after we discovered out of state taxes didn't have to be paid immediately.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Customer Service!!

by Lee on 04/01/2024

We experienced awesome customer service and the all the assistance we needed to find a vehicle with the bells and whistles I was hoping for….This car drives like a dream - such a smooth ride with the perfect Turbo zip 👍 Thank you, Marcus, for your time, knowledge and assistance in setting up our technology! Also, we can’t thank you enough for your professionalism & kindness! …a great experience, overall!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best buying experience

by Gabe Mota on 03/28/2024

Alec made knew exactly what I was lookin for and made my purchase smoothly. Recommend Alec 100%

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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