Sales Reviews - 506611104

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Wondeful Experience with Motorcars and Tyler Fridley!

Written by simplymags on 09/19/11 02:43:44 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Tyler Fridley is a terrific salesperson and it was a pleasure working with her. My experience with Motorcars Toyota has been wonderful! When I contacted Michael Lozada (the finance manager at Motorcars Toyota), he had everything set up for my first visit couple of visits, he gave me some terrific suggestions for some vehicles that he thought I would like to purchase, and he introduced me to Tyler. Tyler worked really hard to answer every question I had and to find me a vehicle that I loved. I love the Scion XD I purchased and when I accidentally traded in my vehicle with the parking permit I needed for my building, Tyler worked hard to track it down for me. Tyler really goes the extra mile for her clients. When I noticed that the license plate on my new Scion XD was rattling because their is no place to screw in the bottom half of the license plate, Tyler and the general manager came out and invented a solution to fix the problem. As I said, Tyler really goes the extra mile for her clients. From my first test drive through closing on my new car, Tyler was available for any questions and any issues I had. She is really attentive and a terrific asset to Motorcars Toyota. After the purchase, Tyler has continued to follow up, making sure I was happy with the purchase and, more recently, to help me get a few additional features added to the Scion XD. I loved my experience with Motorcars Toyota and thoroughly enjoyed working with their staff!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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