Ganley Ford West Car Dealership Cleveland Ohio | Edmunds
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Ganley Ford West Sales Reviews

  • 16100 Lorain Ave
  • Cleveland, OH 44111 (map)
  • (855) 428-6925
  • Chat with Dealer
Sales Rating:

Superior Experience

Written by Paul_Cleveland on 09/23/17 06:34:44 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Starting with Amy, their internet specialist, who was very accommodating and very polite, to Kemmarie, my actual Sales Rep, who was very knowledgeable and pleasant to deal with, then finally Frank, who was also open/direct, which I like - I would have to say my overall experience was excellent. I did not feel pressured, no sales gimmicks, they asked the right questions and seemed willing to please - Kemmarie made me feel very comfortable and has exemplary people skills - a truly nice family-oriented person, to be sure. Scott finished off the transaction on the money side of things and was very courteous, disclosing, and thorough as well. I purchased a Ford Explorer which they gassed up, detailed, and made sure I understood all the bells and whistles before I left the lot - top notch organization, which starts from the top down and Frank's leadership there made that quite evident.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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Your satisfaction means a lot to us, and we truly appreciate you choosing Ganley Ford West, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

  • By ourisman_ford
  • on 10/04/2017
  • 03:48:29 AM PDT
  • (dealer response)
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