Service McCluskey Chevrolet Car Dealership Cincinnati Ohio | Edmunds
Print | Edit this listing

McCluskey Chevrolet Service Reviews

  • 9673 Kings Auto Mall Rd
  • Cincinnati, OH 45249 (map)
  • (844) 333-0580
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Horrible service By Trina robinson on 04/03/17 10:50:44 AM PDT
Recommend this dealer? No

I wish I could give them zero stars cause I would. Mccluskey Chevrolet is in the business to rip people off. I took my car to them on 2/24/17 because of a check engine light. I was told that it would be $99 to diagnose the problem. They then came back and said that it was the purge valve and would b...
Read the full review

Service Rating GREAT CUSTOMER SERVICE By GregoryRolland on 01/10/17 06:53:21 AM PST
Recommend this dealer? Yes

Good Day. I recently had my lifetime warranty service at the Reading Road Location & was VERY pleased with the excellent customer service skills of Mr. Turner. In addition, the cashier was respectful & there was also a very nice car salesman (I do not remember his name darn it!) whom I communicated ...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Thank you gir GREAT service every time By TeresaF on 09/19/14 08:51:44 PM PDT
Recommend this dealer? Yes

I have never had a bad experience. Jeremy Huber always rocks it getting what I need done in a timely manner & always makes me feel appreciated. The service dept. @ McCluskey Kings Automall is the reason I bought my 2014 Traverse
Read the full review

Dealer Response

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Before your next visit, be sure to check ... Read more

All Comments (1)
Service Rating Interesting Path to Completion By murphyml on 04/03/14 09:33:53 AM PDT
Recommend this dealer? Yes

The flexible hours of Service are amazing for someone like me. Though I experienced a very strange route to getting my appointment, the last person I talked to in the process was very helpful. The Online Chat individual was inflexible, rude, and condescending. The After Hours individual was extremel...
Read the full review

Dealer Response

Thank you for taking the time to tell us about your experience at our dealership. I am sorry that the person you talked through our online chat was less than helpful, and I am glad that our staff at our dealership was able to turn things around. I appreciate y... Read more

All Comments (1)
Service Rating What a great place to visit By OldSilver on 03/20/14 10:05:21 AM PDT
Recommend this dealer? Yes

A dealership that will be the leader in the area if they are not yet. McCluskey knows how to take care their customers, from the why they greet you when you drive into their state of the art facility till they escort you back to your car. Very Nice! BTW free drinks and snacks, what more could you as...
Read the full review

Dealer Response

Thank you for taking the time to write about your experience. We try to create a friendly and professional experience for all of our customers. I am happy to know that we were able to accommodate you. Please continue to visit us whenever you have questions wit... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT