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Customer Reviews of Bud's Chrysler Jeep Dodge Ram

5.0
Overall Rating
5 out of 5 stars(21)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Five stars times two

by Lonnie Subler on 12/27/2023

Hello car buyers, I want to give my two cents on Buds Chrysler-Dodge-Jeep-Ram in Celina, Ohio. I had recently been looking for a cheap, reliable used vehicle online. I had placed a statement and comment on Facebook about a dealership and how annoying the virtual girl Emma was on this car dealer's site. This comment reached Buds, and I was notified and looked over their selection of used vehicles. Within 24 hours, a deal was agreed, and the car was sitting in my driveway. I asked some solid questions and felt I was told the truth with no runaround. I give five stars times two to Buds. Thank you for all that you do. I am all about customer experience along with a well-manufactured product. Here is my advice to the companies out there spending big money on advertising. Invest in customer experience service. Those in and behind the scenes can make or break you. Once again, Thank you, Buds, in Celina, Ohio.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

21 Reviews
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5 out of 5 starssales Rating

Five stars times two

by Lonnie Subler on 12/27/2023

Hello car buyers, I want to give my two cents on Buds Chrysler-Dodge-Jeep-Ram in Celina, Ohio. I had recently been looking for a cheap, reliable used vehicle online. I had placed a statement and comment on Facebook about a dealership and how annoying the virtual girl Emma was on this car dealer's site. This comment reached Buds, and I was notified and looked over their selection of used vehicles. Within 24 hours, a deal was agreed, and the car was sitting in my driveway. I asked some solid questions and felt I was told the truth with no runaround. I give five stars times two to Buds. Thank you for all that you do. I am all about customer experience along with a well-manufactured product. Here is my advice to the companies out there spending big money on advertising. Invest in customer experience service. Those in and behind the scenes can make or break you. Once again, Thank you, Buds, in Celina, Ohio.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Good Prices , Great Folks

by J Plessinger on 12/06/2023

I had a great experience with my vehicle purchase. They had some of the most reasonable prices in my area for what I was looking for. The staff was great, easy to talk to and not pushy at all. Overall a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great deals here

by Jesse on 11/12/2023

Go talk to Sterling. Nice guy, quick to help, makes the process easy and painless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

If I could give a higher overall rating, I would!

by Angie J on 07/18/2023

My car buying experience from Bud's Chrysler Dodge Jeep Ram was way above 5 stars! They set the bar, across the board, for a perfect customer experience. From the moment I reached out, Chris was helpful, responsive, and extremely knowledgeable. He was very thorough and went above and beyond, every step of the way. He made my pre-owned vehicle shopping and buying experience so smooth and easy. He really listened to me and my needs, answered all of my questions, and addressed any and all concerns I had throughout the process. I now have a new, pre-owned vehicle, that I absolutely love and I have Chris to thank for that!! I would absolutely, 100%, recommend Chris and Bud's Chrysler Dodge Jeep Ram to anyone looking to buy a new or used vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Mike W on 07/03/2023

Our salesman was very informative and helpful. No pressure at all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Bud’s is my new buddy!

by Michael F on 12/29/2022

I can’t say enough about my recent car buying experience at this dealership! My salesman Cory and the sales manager Matt got me the truck I wanted at a great price. They treated me fairly on my trade and the finance manager was equally as great to work with. I drove over two hours to this dealership and would do it again for my next vehicle! If you’re in the market for a new or used vehicle give them a call! You won’t be disappointed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

down home in Ohio

by Al from west Ohio on 08/25/2022

excellent no pressure atmosphere fair price attention to details

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Be a Rebel...............a Ram Rebel !!

by Chris Muhlenkamp on 06/10/2022

I recently purchased a Dodge Ram 1500 Pick-up truck in a Rebel package with the Midnight & GT options and couldn't be more happy. The sales staff at Buds did a very nice job walking me through the various options and ensuring I understood what was and wasn't included. When the truck was delivered they took the time to review and explain all the "bells, horns & whistles" once again ensuring I was comfortable prior to leaving. I would and have recommended them others and would and will return when I need another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

3 out of 5 starssales Rating

Great truck-as always be your own advocate

by Chrissy on 02/16/2022

Chris Zibrida was easy to work with and the entire transaction went pretty smooth. I was disappointed that he wasn't entirely upfront about the vehicle's mechanical issues. I don't have a high expectation out of sales people in general, and unfortunately this proved it again. I test-drove the truck and took it to my mechanic once I felt/heard an issue while driving it. My mechanic knew right away there was an issue with the wheel bearing. When I got back to the dealership to discuss this with Chris, he then "found it" in the paperwork. It's just super frustrating. We negotiated a lower price in regards to me having to take the vehicle right away to get the wheel bearing fixed. He also told me the brakes were at about 50%. Turns out, the brakes were completely shot also. Even new rotors were needed. Would I recommend? Sure. As far as car salesmen and dealerships go, it was a typical experience. It is a great truck for a decent price, so I have no regrets. I just wish we could normalize being completely truthful and transparent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Jeep

by Woody on 12/03/2021

Ordered a new Jeep, easy process and great dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service!

by Sean on 09/11/2021

Cory has been really great in multiple sales! I Highly recommend! The process was smooth and fast and I got the best deal imaginable! Thanks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fun and easy!!

by Mike Driver on 08/01/2021

This was my first time buying out of my home state. Mark answered all my texts and requests for pictures quickly!! It made our purchase fun and easy. Thanks to your whole team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Great service!!

by Patrick on 07/16/2021

Worked with Jordan W on a 2013 Silverado. I was 3 hours away but had been looking for months and found the one. I was hesitant doing everything virtual but Jordan did a video walk around and addressed all of my maintenance concerns being an 8 year old truck. The dealership had it delivered for a reasonable price and the paperwork was easy to follow. I would highly recommend this dealership. Yeah

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Smooth and Professional

by Swimsim83 on 03/13/2021

Traded in our car and purchased a van. From start to finish, staff was professional, caring, and easy to work with. Would recommend and buy again from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Used truck purchase

by John on 03/02/2021

Jordan was an excellent salesman. Very friendly and helpful. The rest of the staff was also very helpful and accommodating. No pressure to buy. Great job

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Rick Naegele on 01/08/2021

I bought a new truck from these folks, specifically dealing with Chris Zibrida. This is the 3rd truck I’ve bought from them, the first since 2010 and they are by far the best I’ve ever encountered. Honest, fair and fully transparent of the entire process start to finish. Chris was incredible to work with, he is highly professional and makes you feel comfortable because he’s genuine. You can rest assured if you buy from Buds that you have a great vehicle from a great company that will be there behind the sale for years to come. They sell to gain lifetime customers, not a short sighted 1 time sale. Go here first and you won’t have to go anywhere else, and make sure to ask for Chris Zibrida.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Car Purchase

by CAPT D on 01/05/2021

Easy process completed part in person, finalized online. Saved time and money.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Service and Handling

by Skott Burrows on 12/23/2020

Chris Zibrida is the man. Super friendly, easy to talk to, charismatic off the chart. He was able to handle all of my needs and got me the exact vehicle I was after. I would definitely recommend him to my friends and family. I would also return for a car again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Customer service

by Iiiii on 12/22/2020

Was very happy and pleased with the ease and laid back process of purchasing my F150 from Buds.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Customer Service

by Francie Brioso on 11/05/2020

Ed Rump was such great help in the process of purchasing a truck. Being out of state I thought things were going to be a bit harder, but Ed made it all easy and great. Their delivery was excellent as well. The entire process was so smooth and great. Thank you to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by AP on 12/27/2018

Good morning, I purchased a 2017 Ram 2500 Laramie from Bud's a few months ago. I have nothing but great things to share about the experience I had with Bud's Chrysler and Toby Rolfes. This purchase was our very first online purchase. I received the truck exactly as advertised. Toby was very professional and patient with us as we scheduled the transport of our truck. Toby took the time from his busy schedule to call/text me to give me updates of the process of buying the truck. My wife and I appreciate the way we were treated, even though we never met in person. We are very happy and satisfied with our new truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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About our dealership

The Bud's dealerships have been serving the Mercer/Auglaize county area for over 30 years. We are a family owned dealership, and goal is to give you a better experience! We are a certified JD Power Customer First award winning dealership as well as a certified Ram Commercial Business Link and Ram Agriculture dealership!

What sets us apart
Ram Agriculture Certification
Ram Commercial Business Link
FCA JD Power Customer First Dealership
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area