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Written by gomer0044 on 01/05/08 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

I took my Jeep Grand Cherokee to Dave Dennis for repairs after an accident. After getting my Jeep back (6 weeks later), I found a long list of problems not fixed, or new since the accident. They left my vehicle outside, in the rain/snow without it's hood. The engine and other components were all rusty and corroded. When I got the vehicle back, they had missed a few minor things like hooking the speedometer back up. After getting it back for the second time, I noticed that the radiator fan kept hitting the shroud. I took it to another shop to get looked at, and Dave Dennis had installed the wrong shroud, but had attempted to cut it and fit it into place-it didn't work. When I returned to Dave Dennis the third time, I requested the parts back after the repair (which you're legally allowed to do). I wasn't surprised to find out that they forgot to return the parts and had already disposed of them. Take your vehicle to Dave Dennis at your own risk.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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