Mercedes-Benz of Akron Car Dealership Akron Ohio | Edmunds
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Mercedes-Benz of Akron Sales Reviews

  • 1361 E Market St
  • Akron, OH 44305 (map)
  • Chat with Dealer
Sales Rating:

Deception at best, all out lies at worst

Written by spicoli2 on 11/24/11 08:22:59 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Dealer claimed they could get me an ML350 for the price I was willing to pay and that one was in transit and would be delivered in 2 weeks. Four weeks later the car still wasn't in and they dealer provided me with a MB "loaner" to drive until my car arrived. When the car finally did come in it was a stripped down version that they ordered specifically for me this way, it was never in transit and the delay was so they could order the cheapest version of the ML they could. Then they changed the delivery date on the contract to reflect that I took delivery of the car in September when in fact I took possession in October, which pretty much negated the "free loaner" I had for a month. I would watch the Ganley dealership chain all together, this is my second experience with them and it will be my last.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? No

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