Service Dave Towell Cadillac Car Dealership Akron Ohio | Edmunds
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Dave Towell Cadillac Service Reviews

  • 111 W Market St
  • Akron, OH 44303 (map)
  • (855) 380-4146
  • Chat with Dealer

Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Grade A Service By LCW1XTS4 on 09/14/16 08:45:45 PM PDT
Recommend this dealer? Yes

The experience with the dealership was grade A! Jeff and his fellow co-workers were a supportive bridge during a questionable period over the warranty coverage. They stayed neutral but informative during each stage of the warranty resolution.
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Service Rating Always great service By Gryffindor on 05/28/16 08:01:18 AM PDT
Recommend this dealer? Yes

Everyone is always professional and personable at Dave Towell Cadillac and I have always received excellent service there. This time was no exception and Jeff Monk did a great job getting my vehicle ready. I really appreciated the use of the loaner car while my car was being repaired. Thank you f...
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Service Rating My Lucille By 2011cadillac on 04/12/15 08:20:21 AM PDT
Recommend this dealer? Yes

When I first purchased my SRX in 2013, after contacting your dealership to do the upkeep for me, I was not impressed with the person I spoke to in your service department, and, I am not sure of his name. So I went to another Cadillac dealership, and, I was pleased with them until recently and decide...
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Service Rating 2012 SRX By T_disapointed on 03/12/15 10:16:43 AM PDT
Recommend this dealer? Yes

The service at Dave Towell is always first class. The reliability and quality of my 2012 SRX is not. I have owned GM vehicles all my life but I am disappoint due to the numerous problems that I should not have with a luxury vehicle. I don't think I would consider buying or recommending a GM vehicl...
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Service Rating Recall DTS ignition By wcv111 on 03/06/15 06:11:22 AM PST
Recommend this dealer? Yes

The entire service department was exceptional - from the time I drove into the building and until I left it was very easy. My DTS was given a long overdue washing and looked new - did not expect that. Great friendly people.
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