Service Sanders Ford Car Dealership Jacksonville North Carolina | Edmunds
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Sanders Ford Service Reviews

  • 1135 Lejeune Blvd
  • Jacksonville, NC 28540 (map)
  • (855) 409-1935
  • Chat with Dealer

Service Reviews

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Service Rating Bad workmanship By Tracy on 05/30/17 08:29:10 AM PDT
Recommend this dealer? No

We we're coming back from the beach and got into an accident, the insurance company said that Sanders Ford was one of their "preferred" shops, so we had the truck towed there. We live 2 hours away and waited 2 weeks for the work to be finished....when we got it back we had to turn around and take it...
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Service Rating Poor customer service By Ducksem on 08/03/16 04:16:59 PM PDT
Recommend this dealer? No

At least 2 service reps totally ignored me when i dropped off and picked up my car. The service desks were not even busy. It went to the point when the reps were asking one another, whos going to attend to me. Dont know what the problem is that they maybe having internally but it shows in front of t...
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Service Rating First Service By mhartis on 02/11/16 05:26:56 PM PST
Recommend this dealer? Yes

Excellent, had appointment, arrived early. They took the truck right in and completed the first oil change and tire rotation in a timely fashion and I was off and back to work. Service tech was friendly and knowledgeable.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Bad attitude By Psc2612 on 11/28/15 07:50:27 PM PST
Recommend this dealer? No

Very difficult to to talk to someone on the phone, and once you do they are rude and arrogant.
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Service Rating General Service Maintenance By Taz1739 on 06/24/15 09:30:14 AM PDT
Recommend this dealer? Yes

Sanders Ford of Swansboro is an outstanding place for service and to purchase a vehicle. The only reason for not giving 5 stars because all service parts need to come from the Jacksonville store. Otherwise, there isn't any place better for me to go for all my vehicle needs. Staff is friendly and tre...
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