Sales Reviews - 83041

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Dealer Sales Reviews

Sales Rating:

The guys are far above any other local dealer.

Written by dickdumas on 08/13/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

I tried to trade my 2006 Tahoe to Vann York Toyota & other dealerships to no availe. I blame that on myself for thinking gas would always be cheap. The run around I had to go through at other dealerships was incredible. When I went to other dealerships - all that the other salesmen wanted to know was "How much cash I had down" & "What was my credit rating". They did not ask for what I wanted or even offer a demo in any of their vehicles. Discouraged I then did my shopping on line. Vann York Toyota was one of the very first to send me a quote(10 mins) and gave me a phone call to discuss my situation. We set up an appointment on the car I selected along with a time to look at the Tahoe. - No mention of credit checks or how bad "upside down" I may be in my trade. Rick Campbell - the manager, personally called me to make sure the salesman who called answered all my questions, and that the quote he sent was on the right vehicle.& right options I had selected. When I arrived at the dealership, late I may add. They took the time to let me drive the Camry I had selected and then had a couple of guys to drive my Tahoe. They also called their GM store to get a bid as well. Well, needless to say, I just could not justify the loss I had to absorb in my Tahoe to do a deal. But the manner & professionalism in the way they dealt with me was so far ahead of anyone else. I sent my daughter to Vann York to look at a Corolla or Yaris & she was so impressed with the car & the people, she bought that day. If more dealerships would use Vann York's model of dealing with clients, from the internet to the "on the lot experience" - I know they would have more sales. I am an older man - but I love the internet to shop. so far - Rick, The sales staff & all the folks at Vann York are ahead of the game.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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