Service Bryan Honda Car Dealership Fayetteville North Carolina | Edmunds

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Service Rating Horrible service By LuiR0514 on 06/11/17 05:09:57 AM PDT
Recommend this dealer? No

I went today with a friend to get service done to her car, I've never been treated so bad in my life. The manager and the employee we're so rude to us. The manager and I'm not even paraphrasing; the told me - "Ma'am shut up. This is between her and I" - mind you we weren't loud or disrespectful in a...
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Service Rating DON'T TAKE THEIR WORD FOR IT By GoingWest on 07/22/15 11:05:03 AM PDT
Recommend this dealer? No

I took my Pilot in to have the brakes looked at because I was having issues with them. They said they would call in a couple of hours and as usual they never called. I ended up calling back and the service manager Joan said there was nothing wrong with my brakes but there were many other things tha...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating pathetic service dept. By lechris1 on 06/16/14 11:36:58 AM PDT
Recommend this dealer? No

This place is HORRIBLE! I wouldnt recommend it to anyone. I took my vehicle to their clueless service dept in which I was told they couldnt even check my car until I did some suggested fix that I knew was not even an issue. My car stayed here for a month while they guessed on what my diagnosis was. ...
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Service Rating Great Service Agent - J.R. By kittiemne on 11/22/13 07:08:29 AM PST
Recommend this dealer? Yes

J.R. offers wonderful customer service. He not only meets you with a smile every time you enter the Service area with your vehicle, he also thoroughly explains everything throughout the Service process. He carefully listens to your concerns, asks you good follow up questions to make sure he understa...
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Service Rating civic disaster By j500 on 04/05/12 08:41:29 PM PDT
Recommend this dealer? No

I have spent over $800.00 messing with the rear control arm and tires and alignments. I saved all receipts and sent them with letter to Honda Corporation They did Nothing!! Although the problem started when the car was still under warranty, because I was never notified that there was a problem with ...
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