North Carolina Dealerships - Crown Honda of Southpoint of Durham North Carolina
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Crown Honda of Southpoint Sales Reviews

Sales Reviews

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Sales Rating Beware the sales representatives will like to you Written by hdubbs22 on 12/01/16 12:57:19 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The sales people lied to me about the type of warranty I was purchasing when I bought a new car here. I was told by multiple finance reps over the years when trying to cancel my extended warranty that I could refunded the warranty once it expired if I hadn't used it. However when talking to the warr...
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Dealer Response

Our General Manager, Scott Washle, has attempted contacting you and is awaiting your call. Please feel free to send the best number to reach you at to customer[dot]service[at]crownauto[dot]com.

All Comments (1)
Sales Rating Edmunds price promise not upheld Written by bluesky16 on 06/23/16 03:59:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I walked in with an Edmunds price promise as well as a pre-qualification financing letter (and an interest rate etc). The sales manager refused to honor the Edmunds price promise -- apparently, I had two choices: 1. They would "honor" the Edmunds price promise but then tack on a totally useless...
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Dealer Response

We’re sorry your car buying experience was anything less than satisfactory with our dealership and we’d like to address your points of concern. We honored about $100 lower than the Edmunds price because you had a Cap One pre-approval letter and a quote directi... Read more

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Sales Rating Worst sales experience Written by VetBuyer83 on 05/07/16 05:04:57 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We went in searching for a 2007 Pilot advertised - above book value for mileage and condition - at $12K. No problem, I think, I'm used to haggling, a consummate negotiator in other business areas, and my girlfriend really needs a new SUV to shuttle her dying father to his chemo treatments. Girlf...
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Dealer Response

We regret that is impression you now have of our dealership and we're terribly sorry about this experience

All Comments (1)
Sales Rating Awesome dealership! Written by civicbuyer2016 on 05/02/16 10:01:41 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had the pleasure of working with Mr. George and Mr. Prinsep. Every time I sent them an email, they replied back within a few hours during business hours. They were very patient in answering all of my questions and were willing to negotiate within a reasonable price. They were always honest abou...
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Dealer Response

Thank you for your 5-star review of Crown Honda of Southpoint. I'm very glad and it gives us pride to know you chose our store and had such a pleasant experience with our dealership. Congrats on your 2016 Honda Civic! We're always eager to help in any way we c... Read more

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Sales Rating Great Customer Care Great Buying Experience Written by cdupree on 11/29/15 04:38:43 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The sales and finance staff were wonderful and worked hard to get me out of what I thought was a hopeless situation of being upside down on a trade. With their help I was able to purchase a new vehicle.
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