Service Volkswagen of South Charlotte Car Dealership Charlotte North Carolina | Edmunds
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Volkswagen of South Charlotte Service Reviews

  • 9900 South Blvd
  • Charlotte, NC 28273 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Bernie Madoff masquerading as a service department By katone1 on 04/17/17 12:38:18 PM PDT
Recommend this dealer? No

If I wanted to get fleeced by a mechanic I would have stayed in NYC. I needed a rear seat belt tensioner repaired (again). First time it was repaired in NYC, it was $50.00 or so. Here at VW of South Charlotte they want to hold me up for $800 & change, AND they also threw in a quote for brakes, rotor...
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Dealer Response

We regret to hear that you have a negative impression of our service department. We strive to provide our customers with honest, knowledgeable vehicle repairs. We would appreciate a chance to discuss your experience with you; please contact me so I can addre... Read more

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Service Rating Great service By mywylie on 06/22/15 09:14:22 AM PDT
Recommend this dealer? Yes

I brought my 2008 VW Passat in for the 80,000 mile checkup. I was pleasantly surprised to find that I could get this done on a Saturday.All work was to my satisfaction and in a timely manner. Good communication with the service rep Matt Testa who took very good care of me. The facility was clean and...
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Dealer Response

Thank you for the five-star review! We are thrilled to hear you had a great experience with our service department. We look forward to servicing your vehicle again in the future.

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Service Rating Have had all regular service/maintenance at VW of South Charlotte By darkmatternyc on 05/19/15 04:02:16 PM PDT
Recommend this dealer? Yes

I'm very particular with my car and I trust the team at VW of South Charlotte. They are always polite, explain what's going to be done and costs prior to starting, waiting room is comfortable and you can see into the service bay which I like. They are efficient, fair and knowledgeable...highly rec...
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Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating VW Jetta TDI SportWagon By dennismhussey on 02/20/15 12:02:09 PM PST
Recommend this dealer? Yes

Service Rep was accurate in terms of the price and timeline and kept me up to date on progress. Another positive service experience.
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Comments (1)
Service Rating VW service By veronica55 on 02/02/15 11:05:58 AM PST
Recommend this dealer? Yes

It is always a pleasure to bring my Passat for service. Impressed with the level of professionalism as well as with the friendly environment. I would recommend this dealer to all.
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Dealer Response

Thanks for the 5-star review, Veronica! We are so glad you feel welcomed and respected at Volkswagen of South Charlotte. Please come back to see us again soon!

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