Service Hendrick Honda Car Dealership Charlotte North Carolina | Edmunds

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Service Rating Untrustworthy By Disappointed on 04/21/17 11:38:38 AM PDT
Recommend this dealer? No

The dealership tried to scare my wife into non emergency repairs for $800. Got a second opinion and repair is less than $200 and not critical or will cause any issue but potential noise in the future. WOW completely untrustworthy service Dept. Second time this has happened. First time was battery wh...
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Dealer Response

Dear Sir, Thank you for letting us know about your experience at our dealership. We want you to know that this is not the norm for our customer service. Please reach out to me at 704.552.3318 or at anne.wilkinson@hendrickauto.com so that I can get your co... Read more

All Comments (1)
Service Rating Oil Change 02/21/17 By KBibbCLT on 03/04/17 09:54:04 AM PST
Recommend this dealer? Yes

My service representative is Stefanie she is always pleasant and very professional. The price I pay for an oil change at Hendrix is perfect. I have never had a problem with my service. I always look forward to my appointment.
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Service Rating Great service department! Will be coming back! By ryanwagner on 02/05/17 01:35:35 PM PST
Recommend this dealer? Yes

I took my wife's Pilot in for an oil change and a "look over" knowing the brakes were getting a little rough. I bought the car from CARMAX at 45,000 miles and now had 75,000 miles. I had been getting oil changes done at Jiffy Lube, so I wanted a certified Honda tech to give my wife's Pilot a full ...
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Service Rating Excellent Customer Service By IEMAHONEY on 02/05/17 08:38:18 AM PST
Recommend this dealer? Yes

I appreciated the professionalism of Scott Wendel and the timeliness of the service performed on my vehicle.
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Service Rating Hendrick Collision Charlotte,NC By Shiv_Panda on 02/04/17 09:33:28 AM PST
Recommend this dealer? Yes

I had a great experience at Hendrick Collision, South Blvd.Charlotte. Please be sure to reach out to Justin Bowers.He is exceptional and goes out of his way to help you and ensure you have a fabulous customer experience. Great job Justin and great to know you!
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