Amazing customer service!!!!!!!!Written by henrysam on 04/18/11 12:22:15 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Everyone knows Honda has a great product, so it is incumbent upon the dealership to shine through customer service. Hendrick Honda has done and continues to do exactly that! We have purchased 3 odysseys with them and have been treated wonderfully each and every time. The facility is spotless and welcoming, the sales people are amazing and unbelievably accommodating. Everyone is happy to help. I purchased my last odyssey when I was by myself with my 2 and 5 year old boys. Everyone was wonderful about accommodating my "spirited" boys and even let me take my boys home and give them a nap, while they finished some things on their end so we would not have to sit and wait. The sales people remember our names and treat us not like a customer, but rather like family. There are no hidden agendas here, it's a great family owned dealership where the employees go out of their way to make you feel like family. Two of the most notable employees are Sean McLane and Matt Scarabelli. They are top notch and we have worked with them on the purchase of all of our odysseys. We also worked with Richard Peacock on our last odyssey. He was excellent as well. I have and will continue to recommend them to all our friends and family!