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Customer Reviews of Hendrick Toyota Apex

5.0
Overall Rating
5 out of 5 stars(75)
Recommend: Yes (18) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Review

by William on 03/30/2024

Had a very good experience here at Hendrick Toyota. Salesperson was excellent, extremely knowledgeable, and courteous.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

75 Reviews
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5 out of 5 starssales Rating

Review

by William on 03/30/2024

Had a very good experience here at Hendrick Toyota. Salesperson was excellent, extremely knowledgeable, and courteous.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales

by Tiffany on 03/28/2024

Barbara was very helpful, when I came in to look at cars. I will definitely be looking forward to seeing her in future to purchase more cars!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales

by Pamela B. on 03/27/2024

Barbara Decatur is one of the best car Saler on the east coast. She is very knowledgeable and knows what you are looking for in a reliable car. She always looks out for your budget when shopping for a car and will get you the best offer. I will recommend her to anybody to buy and car. I will always appreciate her help for selling me my cars."Kudos" to Barbara Decatur.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional Buying Experience

by Darryle on 02/15/2024

I had an exceptional vehicle buying experience at Hendrick Toyota of Apex and I would like to highlight the professionalism of Ms. Barbara Decatur. She was very straightforward and ensured that my needs were met, ultimately allowing me to secure the desired deal. There was absolutely no hassle or pressure throughout the process. I highly recommend her for any future car purchases, whether new or used.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Barbara Decatur

by BZimmerman on 02/10/2024

My salesperson was so professional, honest and knew all the answers that I asked. She was a joy to work with! She did not press me to buy a vehicle and Will keep be updated!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Nysh on 01/31/2024

Came in and Damon answered all of my questions without feeling too sales pitchy- which is what usually turns me away. I didn’t purchase a vehicle that day, but if I decide to purchase it will definitely be from Hendrick because of Damon. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

4Runner purchase

by Jarvsil on 12/30/2023

We just purchased a new 4Runner from Anthony Greer. He provided great service throughout the buying process!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent experience

by Ron Thompson on 11/16/2023

Salesman Anthony G. was professional and thorough with the entire process. Customer service was A1, highly recommended. Toyota Apex.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

The Best it Gets

by J.R. Green on 10/07/2023

Why run to other dealerships with salespeople who give you back and forth and make you feel like a number in their monthly tally, when you can work with the highest caliber from the start at Hendricks Toyota of Apex? Douglas Hodges LISTENED, not just heard, my concerns. He UNDERSTOOD, not patronized, my motives. A class act that I truly appreciate and will undoubtedly support in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Rprucha on 10/02/2023

Douglas Hodges is the sales rep you need to see at the Hendricks Toyota Apex! He is super knowledgeable, super personable and very chill! He gets the sales job done without all the stress, hassle and annoying pressure to decide. He is down-to-earth and makes you feel like you’re buying a car from your best friend. Ask for him and you will assuredly have the car-buying experience that I experienced and you’ll leave feeling good about having purchased a car you felt good about rather then having been pressured into something you would rather walk away from. He sells from the heart and it shows in his character.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Douglas saving people form stress of car buying experience

by Shobhit on 09/21/2023

Douglas at Hendrick Toyota of Apex is the most mind-blowing car salesman I have ever met! He is the perfect combination of friendly, knowledgeable, and efficient. He made the entire car buying process a breeze, and I felt completely confident that I was getting the best possible deal. He went above and beyond to help me find the perfect car for my needs and budget. He took the time to understand what I was looking for and answered all of my questions patiently and thoroughly. He knows everything there is to know about cars, from their features and specs to their performance and reliability. Douglas can answer any question you have about any car, and he'll do it in a way that's easy to understand. If you're looking for a car salesman who is the best of the best, then look no further than Douglas at Hendrick Toyota of Apex. He's the one who will take your car buying experience to the next level. I'm so glad I chose Douglas to help me buy my new car. He made the entire process enjoyable and stress-free. I highly recommend him to anyone looking for a new or used car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Hendrick Toyota

by Daniell on 09/17/2023

Excellent experience. Easy to do business with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding Team!

by jerryringram on 09/17/2023

Outstanding team! They made the whole process of buying a new vehicle stress free. Hendrick Toyota of Apex treated me like family, and valued my business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent customer service from Wale

by TeeteeT on 09/15/2023

Wale provided excellent customer service. Made sure I understood features of the car. Thank you!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Hendrick Toyota ...an enjoyable. no pressure experience

by Richard Kern on 12/17/2022

I needed to return my leased Toyota Tundra (after 36mos) and I contacted Hendrick via their website. After a brief helpful and informative chat with Samantha, I set up an appointment to manage the return process and look for a new vehicle or buy my leased truck. I received excellent no-pressure service from salesperson Ashley who answered all of my questions and provided me with all the information and options( lease vs buy etc) that I needed to make a decision. I looked at several vehicles and after a test drive, chose the Rav 4 Hybrid. It's an awesome, very fuel efficient crossover. I next met with super nice guy Caleb in finance and completed my purchase. It was a very easy and quick paperless, electronic signing experience. Once again, Caleb answered all of my questions and provided the various finance and extended serrvice options with no pressure. In summary Hendrick provides a very comfortable experience by employing honest, well-trained and very nice people. I'll have to say the same for the service department as well. Although I am very sad to part with my Tundra, I'm really enjoying the RAV4 Hybrid. Thank you Hendrick Toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Just browsing.... But Roderick was awesome!

by B. Leigh on 06/05/2022

My second time in the dealership.... Casually browsing. Went on a test drive with Roderick, who answered all of my questions. He was knowledgeable, patient, and kind. (And not an obnoxious car salesman either) :) Thanks for another great visit!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Amazing, Friendly People

by Gloria Sanchez on 05/28/2022

Visited this dealership to look at used cars, and was so happy with how friendly everyone was. Ended up talking with Oscar to look at numbers at what would fit me best, and I feel like I left very informed with all questions answered.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Salesman

by Mssnjoann on 05/27/2022

Roderick Jones is a great representative and is definitely a Hendrick Team Player. Thanks Rod.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Toyota Highlander

by PortiaJ on 11/28/2021

Brittany was very pleasant and easy to work with. A nice car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic

by Mrs. Rosa on 11/03/2021

We were pleasantly greeted by Mr. Roderick Jones. He introduced himself & asked us what we were looking for and we told him we were browsing and what was the possibility of trade-in 2 of our automobiles. He stated that Hendrick's Toyota do that all the time, but first he asked us some questions about our preference and he gave us options. Mr. Jones was very knowledgeable, professional and yet very personable - we didn't feel rushed or pressured. We tested 2 automobiles, Wanted to test a 3rd but we fell in love with the 2022 Toyota Highlander Deluxe. Mr. Jones made everything seem so seamless and made everything possible behind the scene. Everyone that passed us greeted us and asked us if we were being helped. We couldn't be happier with the service and the professionalism. Thank you Mr. Jones & the gentleman in the business office. He told us his name but I can't remember.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Everything was better than expected

by vnessar on 10/16/2021

First of all, I want to say I wasn't expecting to buy a car just get service done on the Camry that I had. The Toyota Venza caught my eye while waiting for the maintenance work to be completed. With one email and call, about a trade in-I drove off with the Venza. Great team of sales & service at Hendrick Automotive but a SPECIAL shout out to Brittany Shytles but made this transaction effortless and better than any car purchase I've EVER had. Thank you so much!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

Welcome to Hendrick Toyota of Apex!

We are apart of the Hendrick Automotive Group, and opened our doors in 2011! Conveniently located on Hwy 64 between US 1 and 540, we have over 500 new, used and certified pre-owned vehicles.

Every new Toyota comes with Apex Advantage, which includes: Lifetime Limited Warranty, Priority service scheduling, Complimentary Exterior Car Washes, ToyotaCare Maintenance program for 2 years, Complimentary Service Loaner Vehicle, Loyalty Discounts and Discounted maintenance programs.

Our showroom is open from 9AM to 9 PM Monday - Friday, 9AM - 8PM on Saturday and from Noon - 6PM on Sunday.

Our service department is open from 7AM - 8PM Monday - Friday, 8AM - 6PM on Saturday and from Noon - 6PM on Sunday.

At Hendrick Toyota Apex, our goal is to make sure we provide the best customer service, facilities, and vehicle selection so that you can have the best possible experience!

What sets us apart
Hendrick Toyota Apex is a proud recipient of the 2012 President's Award, the highest honor a dealership can receive from Toyota. Awarded to dealerships who have demonstrated a commitment to maintaining and excelling in customer satisfaction.
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Express Service
Languages Spoken (2)
English
Spanish