48th Street Location is full of dishonest [violative content deleted]Written by susans23 on 07/28/11 02:30:47 PM PDT Go back to Service reviews
Recommend this dealer? No
I have time and time again been patient and forgiving of this location. But they always take my kindness and patience for granted. They promised to polish my car when I was making the purchase. They said they would get rid off any scratches, marks, and change out the old tires for newer ones. I SHOW UP FOR EACH AND EVERY APPOINTMENT ON TIME AND EACH TIME THEY STAND ME UP. THEY ARE IRRESPONSIBLE [violative content deleted]. THEY NEVER PICK UP MY PHONE CALLS, AND I CAN NEVER REACH THEM. NOONE CAN GIVE ME AN ANSWER. The manager I spoke to is a [violative content deleted]. He would tell you one thing and never do it. The whole showroom is in on it together. They will make it seem like they are working on it, or to make things better. But NOTHING IS EVER FIXED! The sales person plays little tricks like standing you up in the morning, then will show up in the afternoon after you've gone. I caught him off guard one day and he once again played his stupid tricks. THIS ENTIRE DEALERSHIP IS A SCAM. THEY HAVE THE WORST SERVICE ON THE FACE OF THIS PLANET.