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West Herr Chevrolet of Williamsville

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Customer Reviews of West Herr Chevrolet of Williamsville

5.0
Overall Rating
5 out of 5 stars(35)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Mike Uschold is a quality Salesperson at a local dealership

by Lori Adams on 04/24/2023

Thank you for the insightful knowledge and dedication to your profession that helped me pick a new vehicle to purchase. Mike made my decision easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
35 Reviews
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5 out of 5 starssales Rating

Mike Uschold is a quality Salesperson at a local dealership

by Lori Adams on 04/24/2023

Thank you for the insightful knowledge and dedication to your profession that helped me pick a new vehicle to purchase. Mike made my decision easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome nice on-time polite respectful keep you up to date on what's going

by Kelly Brown on 04/06/2023

Very nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sports car purchase

by Joe on 01/15/2023

My experience purchasing a car from West Herr dealership was wonderful. From the initial contact through the completion of the sale, everything went smoothly and seamlessly. We had to drive six hours from our home to the dealership, so things really needed to be executed professionally. They simply exceeded our expectations.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Car Experience

by Teddy B on 09/04/2022

Salesman was very accommodating in getting me into a vehicle I desired with the assessor it’s I wanted, went above and beyond.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best in Town

by AL on 08/26/2022

Shawn Stanley and the whole West Herr team made my buying experience what it was. The whole process was efficient, from gathering information, signing documents and initial vehicle setup. GM wouldn't be considered great without the dealership network to back them. Customers usually don't differentiate between the two. A pleasant experience at the dealership, is a great experience with GM. Best Regards, A.L.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Customer

by Moejoe16 on 08/02/2022

Did a great job. In and out quickly. Very friendly personnel.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service Department.

by Dave D on 01/04/2022

Service Department and Mechanics always go above and beyond any other dealer. My Dealer for ever.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Da car

by Frank V on 09/17/2021

The service managers work and auto mechanics work were both outstanding.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Honda CR-V

by Denise W on 09/14/2021

Had the pleasure of working with an easy going sales rep - Samar. No pressure. Helped us to find a good vehicle quickly. She was respectful of our needs and budget. Easy to work with. Would recommend her if you're in the market for a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2022 Equnox

by Sam on 03/30/2021

Was greeted with a smile from the minute I walked in.Had a great experience with Brian C and Louis H.,no pressure, very informative, caring and patient helping me decide what to buy. Absolutely NOT the stereo type dealership, HIGHLY recommend West Herr Chevy! Sam S-Niagara Falls

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Blazing deal

by Barbe Bubar on 03/26/2021

Had a great experience with our salesman and the team

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great experience

by Joanne D on 03/25/2021

Professional, friendly, competent service

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

No excuses just delivered what was important to me

by Jim D on 03/24/2021

Professional interaction with honest and open discussion of how to get me into a new Tahoe

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Pleasant buying experience

by Brian Phillips on 03/08/2021

The sales team of Matt Krumm & Luke Churik were pleasant and professional 😊 They are good listeners, kudos !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Wants and Needs x2

by Michelle S on 02/18/2021

This is my second lease with Mike Kabala and West Herr. Both times I have been able to work with Mike and his team to find a great price point for vehicles that satisfy my wants (heated seats!) and needs (AWD, safety features). Mike is a dream to work with. His listening skills and knowledge of the industry lends to the confidence that you are getting the right vehicle for you. Go visit him and the West Herr Williamsville Chevy team for your next vehicle. You won’t be disappointed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very knowledgeable!!

by Mike on 02/11/2021

Salesman had great knowledge of the car, Bolt ev. Low pressure and got a great deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent place to purchase a vehicle

by 2021 Silverado on 12/23/2020

James McCullough is an outstanding salesman, very thorough, knowledgeable and pays attention to detail and customers needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best sales team

by Brian from Albion New York on 09/11/2020

I have purchased 5 cars over the years from James at WestHerr Williamsville location and will not go anywhere else. He treats me like I’m the only person looking for a car! Never go wrong from buying a car from James and WestHerr!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome

by Awesome on 05/23/2020

Shawn was absolutely wonderful. Very knowledgeable on the vehicles and great customer service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Chevrolet of Williamsville, NY

by Banshee on 02/17/2020

when buying a new vehicle from Melissa Attea, it's like returning home to visit a "loved one". I've been buying from her for nearly 40 years, and each time she has guided my wife and I to "the perfect deal"! That's what earns loyalty and satisfaction. That's why, God willing, I'll continue for 40 more years.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent sales team

by Helen T on 01/02/2020

This is the third car I leased from West Herr. Anthony McCall has always made the leasing experience a pleasure. He has always gone above and beyond what is expected. I love my new Chevy Equinox.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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