Service Sun Buick GMC Car Dealership Wantagh New York | Edmunds
Print | Edit this listing

Sun Buick GMC Service Reviews

  • 3333 Sunrise Hwy
  • Wantagh, NY 11793 (map)
  • (888) 595-1678
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

Sort By:
Service Rating Renewed Faith in Car Dealerships By drewwender on 10/14/16 04:36:31 AM PDT
Recommend this dealer? Yes

I brought my GMC Acadia in for servicing. When I made the appointment a few weeks earlier, I asked if it was a free service visit. I was told it would be, since I hadn't used them all, and was well under the mileage limit. When I got there, I was told there would be a charge, since it was a week pas...
Read the full review

Dealer Response

Drew, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Sun Buick GMC for your vehicle needs. Best regards, Sun Buick GM... Read more

All Comments (1)
Service Rating Overall Service By CMichelleS on 03/12/16 07:37:12 AM PST
Recommend this dealer? No

Compared to every other car I've leased, GMC provides the worst service I've ever had. You have to park your own car, anytime I bring it in they don't vacuum it, or wash it, after service you have to find your own car in the lot. I have 3 leases currently, and Ford and Chevy provide great service....
Read the full review

Dealer Response

Hello Ms. Siegel. As you can tell from the hundreds of various online reviews, the great majority of our clientele really appreciate the job we've been doing. We know we can't satisfy everyone but often it's a matter of setting expectations. So, to be clear, w... Read more

All Comments (1)
Service Rating great service By tony_123 on 12/12/15 08:20:40 PM PST
Recommend this dealer? Yes

I made an appointment to have my car's oil changed on Thursday the 10th of December, and to my surprise was able to have it done on that day. My appointment was for 3:30pm was there at about 3pm, once I checked in I was out within 20 minutes.. I never experienced that before...
Read the full review

Dealer Response

We appreciate your time to share us this review. I am pleased that our staff was able to provide you a friendly and quick service experience. Thank you and please donít hesitate to contact us if you have any questions or concerns about your car. Take care! ... Read more

All Comments (2)
Service Rating sun experience By Gaspare on 12/05/15 12:45:37 PM PST
Recommend this dealer? Yes

The experiance at Sun wasuick efficient and polite. I made an appointment and they followed up to ensure they would be able to service me.
Read the full review

Dealer Response

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. And if you haven't already, follow us on Facebook for access to exclu... Read more

All Comments (2)
Service Rating Cordial By emilu on 12/02/15 05:10:37 PM PST
Recommend this dealer? Yes

Experience was cordial. Would like to suggest Sun Buick Wantagh to consider giving a simple quick exterior water rinse or hose spray to vehicles after service. This will greatly improve customer satisfaction, loyalty and retention and as currently practiced by other dealerships.
Read the full review

Dealer Response

Thank you for sharing your experience with us. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, David... Read more

All Comments (2)
ADVERTISEMENT
ADVERTISEMENT