Northtown Chrysler Jeep Dodge Ram Car Dealership Tonawanda New York | Edmunds
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Northtown Chrysler Jeep Dodge Ram Sales Reviews

  • 2020 Niagara Falls Blvd
  • Tonawanda, NY 14150 (map)
  • Chat with Dealer
Sales Rating:

Northtown Dodge- an Honest Dealer Deserving Recognition

Written by 2doorpost on 10/02/10 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Tried to purchase a late model used car from these folks. Day before I was to drive 200 miles to pick it up, the saleperson (Rex) called to say the car appeared to have been in a previous accident despite a clean CARFAX, and as such, could not be represented as a no hit car. Northtown actually bit the bullet and did not sell me the car. That just doesn't happen these days. Trust me, if they would have had a similar car on their lot , I would have bought from them just on general principle. Everyone likes to rattle off horror stories of car dealers. In 40 years of buying cars, I have more than a few. This dealership however is not one of them. Northtown Dodge gets the highest marks in my book, hands down.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not available

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We're glad you were so appreciative of this unique situation. Unfortunately CARFAX, while very reliable, doesn't always catch everything that a good look under the frame can show you. We always strive to create an environment where nothing should be hidden from our customers, and we're glad you can appreciate that.

  • By northtownauto
  • on 01/11/2012
  • 02:24:49 PM PST
  • (dealer response)
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