Service Tarrytown Honda Car Dealership Tarrytown New York | Edmunds
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Tarrytown Honda Service Reviews

  • 480 S Broadway
  • Tarrytown, NY 10591 (map)
  • (877) 638-9442
  • Chat with Dealer
  • Awarded in 2017

Service Reviews

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Service Rating First Visit By raymondc55 on 05/25/17 08:18:33 PM PDT
Recommend this dealer? Yes

Friendly service and personnel. Wait time wasn't bad. Happy you're redoing the place. The current waiting room is pretty beat.
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Service Rating Two Hour Oil Change By F.F. on 05/23/17 08:45:03 AM PDT
Recommend this dealer? No

Was given a service appointment at 9 AM on 5/23/2017 for an oil change. Had my car there at 8:45 AM, took them TWO hours to change the oil- got the car back at 11:15 AM. How can it take two hours to change the oil and that was WITH an appointment and time they gave me. No communication at all, and t...
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Dealer Response

That is not the kind of experience we seek to provide and I apologize for any frustration we've caused you. Please call me when you can so we can address this together. Thank you for your honesty and commitment to helping us do better! Best, Charlene Moon... Read more

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Service Rating recall By Autocat123 on 04/26/17 08:18:30 AM PDT
Recommend this dealer? Yes

The job was for a recall. scheduled appointment by phone, go updates by email. They took me on time. break room kind of shabby. you should clean the chairs
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Dealer Response

Thank you for sharing this great feedback with us. We feel our service department is what makes Tarrytown Honda special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with you... Read more

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Service Rating Professional and Friendly By Katrina83 on 03/18/17 06:45:28 PM PDT
Recommend this dealer? Yes

The guys were very professional and provided friendly customer service. One representative even gave me a ride to the nearest ATM for cash. Will definitely be back soon!
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Dealer Response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Charlene Mooney - BDC Director - ... Read more

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Service Rating Great and timely service By Hamradio on 12/30/16 09:03:44 PM PST
Recommend this dealer? Yes

I was able to make a next day appointment for warranty work. The staff is very friendly and treat you right. I travel past a local Honda dealer to use Tarrytown Honda. That says a lot.
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Dealer Response

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Charlene Mooney - BDC Director - Charlener@tarrytownhonda.com

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