New York Dealerships - Romano Subaru of Syracuse New York

Sales Reviews

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Sales Rating Low balling [non-permissible content removed] Written by Gunz1985 on 07/29/16 12:28:19 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I would take your business elsewhere. They will low ball you on a trade in to the point it's almost like they are stealing from their customers. They are not transparent with information as far securing a vehicle if you are coming in from out of town and will fail to tell you to put money down on th...
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Dealer Response

Hi Eric, we are sorry to hear that you had an unpleasant experience with our dealership. We unfortunately cannot guarantee a trade value on a vehicle that is sight unseen, and because we did not have the opportunity to appraise your trade in person, we could ... Read more

All Comments (1)
Sales Rating Will never go back to Romano Written by fallgirl26 on 11/30/15 07:35:21 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I am very disappointed with this dealer for one. They are so nice to you until you decide the vehicle isn't for you or that you can't afford it. They keep telling you that you can but they do not know your financial situation. My husband and I got treated like garbage when we had to say we didn't wa...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Friendly, No Pressure Sale Written by cwidrick on 04/06/15 06:52:04 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Salesperson (Ulas) was very knowledgeable about several vehicles I was comparing and spoke positively about most - a refreshing approach rather than putting down other makes and models - and cited many of the comparisons I had already read about in Consumer Reports, etc. He had clearly done his hom...
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Sales Rating outstanding experience Written by martind3 on 03/05/15 08:33:38 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our purchase of a used Honda Fit was a very pleasing experience. We got a very good deal and even though there was a small glitch in having the car serviced and ready for delivery on the day we were to pick up the car this dealer stepped up and went well above and beyond to make things right. I wo...
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Sales Rating FIRST SUBARU PURCHASE Written by geoffcasey on 07/02/13 01:51:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our new-car lease experience at Romano's Subaru was professional, pleasant and completely opposite those described in the negative reviews. It makes me wonder if the bad reviews came from Romano's competition. Here are the "nuts and bolts" of our buying experience: My wife and I live in Fort Drum, a...
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