New York Dealerships - Bill Rapp Super Store Subaru of Syracuse New York
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Bill Rapp Super Store Subaru Sales Reviews

  • 3449 Burnet Ave
  • Syracuse, NY 13206 (map)
  • (877) 356-0745
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating Excellent Service!!! Written by Miko4491 on 01/06/17 04:46:15 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I pretty much knew we wanted to go back to a Subaru however we previously had a very bad experience with the local dealership (we are from Binghamton) so I started doing a search on Subaru's website for a different dealership that had the car we wanted and found your dealership. From th...
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Dealer Response

Nicole, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your new car! We are very glad to hear that your experiences with Jessica and Jesse have been very positive. It was ... Read more

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Sales Rating Car purchase Written by Loriellen43 on 12/21/16 06:48:49 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everyone was helpful and not judgemental (I'm working on improving my credit), I was unfamiliar with picking g out a new car, and your staff were knowledgeable and I formative. It made for a unfamiliar and new experience enjoyable.
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Dealer Response

Hi, thank you for the awesome feedback! It is our goal to provide our customers with the kind of customer service you described and we're glad we achieved that. If there is anything more that we can do, please come back and see us again. Take care! Regard... Read more

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Sales Rating Great Experience! Written by blunick on 12/20/16 09:40:11 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It was all very simple and stress free. Everyone knew what they were doing and presented the information in a very clear manner. I also loved the fact that everyone, including the manager and dealership manager came out and introduced themselves.
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Dealer Response

Hi, I sincerely thank you for going out of your way to write this review. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Brian Rapp, GM - br... Read more

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Sales Rating 2017 Subaru Legacy Written by Kahopk63 on 12/01/16 04:15:11 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Brian Milback always makes our car buying experience exceptional. We will keep returning to Brian because he is the first and only car salesperson that we trust. Bill Rapp is very fortunate to have Brian in their employ.
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Dealer Response

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We will pass your messages with Brian and we look forward to do business with you again in the future. ... Read more

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Sales Rating 2017 WRX Written by Tripled203 on 11/29/16 06:24:45 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jesse was great! He is a great salesmen. He was very pleasant on the phone and fulfilled all of my requests prior to me picking the car up. I would absolutely recommend dealing with him if you have the opportunity.
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