Fuccillo Kia of Schenectady Car Dealership Schenectady New York | Edmunds
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Fuccillo Kia of Schenectady Sales Reviews

  • 3900 State St
  • Schenectady, NY 12304 (map)
  • Chat with Dealer
Sales Rating:

Found a dealership that i will be sending friends and family.

Written by BT12302 on 04/12/16 11:28:38 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I arrived at Fuccillo Volkswagen with a real need for a new car for my girlfriend, and boy do I wish i came here first. Keith Wilkins came right up to us as soon as we arrived and made himself available immediately for what =ever we needed without being a bit pushy, I appreciated this approach because it made me feel like he intelligent enough to find what 'i wanted, but didn't push anything on me. First impression is everything to me, and as a salesmen myself I already knew that if a purchase was to be made, Keith was getting my business. After looking over a brand new Jetta and getting a feeling for it I explained some of the features I knew my girl would love, and after some basic questions, Keith allowed us to take the slick SEL for a test drive. I was in love and knew if the prices worked out we had found our new car, Keith made sure to keep me at ease and helped my confidence telling me how many banks they deal with and he would get me in the car that night, i felt like more then just a customer. Upon sitting down, the hard part was over (making the women settle on a car) and I was ready to get to the real business. I have never had a better negotiating process for an automobile until this night, Keith heard me out and respected my financial situation and seemed to genuinely care about my situation. I let him know what I was thinking and he went to his sales manager with nothing but my needs in his head, which made me feel like I had someone who had my best interests in mind which was quite a change then most other dealerships. We quickly settled on a fair monthly price, and Keith stayed much later then his shift ended to make sure we left in our beautiful new Jetta. Not only that, Keith called me the very following day, almost like I'd known him for years to ask how we were making out with the vehicle and offered any help we needed at all in setting some of the features up. Keith exemplifies everything a salesman should be, and I will never waste another moment in another dealership, no matter the price. A huge thank you to the staff at Fuccillo VW, and I recommend anyone, even if they don't think a VW is in their budget, give them a chance to do what they do best and I promise you'll be happy you did.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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It was a pleasure to read about your car buying experience working with Keith. Congratulations on your new Jetta! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Kind regards, Kevin Murphy, kmurphy@fuccillo.com, 518-847-0800

  • By fuccillokia1
  • on 04/13/2016
  • 04:28:08 AM PDT
  • (dealer response)
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