Smithtown Acura Car Dealership Saint James New York | Edmunds
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Smithtown Acura Sales Reviews

  • 780 Middle Country Rd
  • Saint James, NY 11780 (map)
  • (844) 306-8064
  • Chat with Dealer
Sales Rating:

Happy long time customer

Written by wesllym on 06/30/11 01:58:22 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Since 1996 I've owned 5 Acuras. I may have not bought all from this dealership and all of them might have not been brand new but it's suffice to say I truly love the quality and care put into these cars. Now without a good sales/service team at the dealership to offer support when needed the best product will fall short in any consumers eyes. Smithtown Acura provides exactly that, from there friendly and helpful sales team to their knowledgeable service techs, I've never left the dealership with any apprehension. When buying my new 2003 RSX, the process was painless and smooth. At the time of purchasing my new 2006 RSX I was unable to find the exact color and specs I desired at the Smithtown due limited inventory(RSX was out of production) but the sales person pointed me in the direction of another Acura dealership that had what I wanted. This showed me the caliber of people working there. Needless to I left Smithtown Acura that day and was impressed and satisfied. I brought that 2006 RSX to be serviced at Smithtown. Most recently I've purchased certified-used 2007 TSX, when going in there I told the sales person generation, exterior/interior color I wanted, within the hour I was signing and took delivery thennext morning. Overall I consider Smithtown Acura my home dealership regardless where I buy my vehicle. I look forward to my next experience with them.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding all of your Acura purchases as well as all service we have done for you. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 780 Middle Country Rd. St. James, NY 11780 631-366-6000 x418

  • By amusante
  • on 06/21/2013
  • 02:56:58 PM PDT
  • (dealer response)
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